-
July 2023 by Jason Burk
The Counter worker Shelby M is a very disrespectful girl always refusing to help me with the parts I need and also giving me the wrong parts when I order them, She also drives around in the autozone delivery car flipped not only myself but other members of my family off:
-
February 2023 by Carla Echols
They have horrible customer service and act like that don't know about products for my truck. Ordered part and apparently it got lost smh
-
January 2023 by Janis Hess
Had a good experience, staff were knowledgeable and courteous. Parts needed were available
-
November 2022 by Missing Persons Mysteries
Excellent Service! Terrance was very helpful!
-
September 2022 by bridget turner
The lady that waited on me was very pleasant! She told me about specials on items I was purchasing in an effort to save me money. All my items were in stock. She appeared to really enjoy her job. You don't get the kind of treatment in most businesses now.
-
July 2022 by Rachel Wright Rice
I was in the brownsville store and a young lady offered to help me. as soon as she walked up to me I smelled nothing BUT whiskey! that in itself was extremely unprofessional but her knowledge of what I needed was unbearable to listen to. she knew NOTHING!
-
June 2022 by Bettye Kerr
Great staff friendly
-
March 2022 by Doretha Evans
I needed windshield whipers. And they were nice enough to put them on for me
-
September 2021 by Lawrence Woody
No good could get a check engine light check told me I had to do it myself could go out but was in a lady's car when I pull out.
-
August 2021 by Melissa Morrison
First let me say, I have NEVER left a review for ANYTHING! But after the exceptional customer service we received I felt it was a must do. This review is more than a review about customer service. This is a life lesson about treating people with kindness, especially in times of need!My family of 6 were on our way back home to Memphis from Murfreesboro. We stopped for lunch in Jackson and noticed one of our studs had sheered off and we were driving with only 4 lug nuts...no big deal. We get back on the road and our van started shaking pretty bad. We slow down and take caution... A few miles more and it's shaking uncontrollably. We pull off I-40 noticed we are NOW driving with only 2 lug nuts!!!! ? 2 more had sheered off. So we google nearest Auto Zone and wobbled 5-10 mph into the Brownsville.The ladies at Auto Zone in Brownsville, TN were truly our guardian angels today! Angela and Jodi went ABOVE and BEYOND to help us get back on the road. First, Ms Jodi loaned us her personal jack out of her vehicle!!!!! Then, Ms Angela dug in every drawer, box and shelf until she found the loaner tools we needed!!!!! Not once, not twice, but 3 different times for different tools!!!!!! Both ladies came outside and checked on us at different times and checked on us to see if we needed anything else! Like seriously there aren't many left of these kind of people in this world!!The old man was frantic, kids asking a million questions driving me nuts, baby crying bc she's hot and tired, this was obviously NOT a planned or budgeted situation but these ladies with their kind caring hearts kept this Mama from loosing it!! I seriously have NEVER experienced this type of customer service or care ANYWHERE else in my life! I can't say enough how thankful and blessed we were for these ladies being placed in our path today! This scenerio could have been WAY worse!I am definitely humbled!!!I want EVERYONE who goes to this Auto Zone to give these ladies a shout out! Remind them how awesome they are and what a wonderful job they are doing!!!! We need more people just like Ms Angela and Ms Jodi!!!
-
July 2021 by Tina Forsythe
They had what I needed.good service.
-
June 2021 by Ben Cratsley
Angela and Gearmo are so amazing! They were very helpful and quick to lend a tool. We are back on the road and so thankful for the assistance. Thank y'all so much! Recommend !
-
June 2021 by Brenda K Mason-Taylor
Very friendly and helpful
-
May 2021 by Brenda Taylor
Helped me with a scanner to see what was going on with car hut a very nice customer came and did a t for me.
-
May 2021 by howard atkins
This place has really improved!! Got what I needed in and out very quick!!
