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February 2023 by Jayden gierman
VERY UNPROFESSIONAL!!! I've called twice and been placed on hold for 15 mins each time then someone will pick up the phone and hang it up!
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February 2023 by Mark M
I have to wait 4-5 days after my prescriptions are due to be refilled to receive them. Always, "Out of Stock". Staff is rude and unprofessional. Meds have been miscounted.
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December 2022 by Hailey Golden
SLOWER THAN SLOW at the pharmacy drive through.
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November 2022 by Malinda Talley
The staff in the pharmacy now is the worse! They act like they're doing u a gr8 favor and they really don't want to be bothered. The staff they had a few years back was gr8 but they're gone. I ended up paying $10 for a bottle of cough syrup that wasn't supposed to be with a script I picked up for my mother and told them that wasn't hers they said it was a refused to take it back! Get some people that actually care about what they're hired to do.
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October 2022 by Angie Seymour
They should hire less employees to walk around the store who pretend they are working, and make the pharmacy Bigger. Obviously that's where there business is.. also,, CHECK YOUR PRESCRIPTIONS BEFORE YOU LEAVE THE BUILDING. THE STAFF IS NOT RELIABLE AND IF THEY MAKE A MISTAKE, SOMEHOW ITS NOT THEIR PROBLEM.
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September 2022 by Lauren G
The pharmacy hours make no sense. AT ALL. It’s very hard to be there and get a prescription before 6pm daily and closed on Sundays now. Now when you get there at 5:00/5:30 there’s a HUGE line and you may or may not get your medicine. The drive thru is extremely slow and I believe it is because they are short staffed. All the employees look mad constantly. I’d be mad too if I had to work for the older male pharmacist that works there. The older guy that is a pharmacist there is extremely rude and lies. He has no personality what so ever. He doesn’t care if you get your medicine. He stated I have to call in for my prescriptions.. I have never had to do that in the 6 years I’ve been getting my prescriptions through the Walgreens app. He kept saying I didn’t have anything ready. But the app was telling me to call the store! He acted like he couldn’t help me. He got ugly with one of the nice ladies working in the pharmacy right in front of everyone!
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September 2022 by Lauren B
The pharmacy hours make no sense. AT ALL. It’s very hard to be there and get a prescription before 6pm daily and closed on Sundays now. Now when you get there at 5:00/5:30 there’s a HUGE line and you may or may not get your medicine. The drive thru is extremely slow and I believe it is because they are short staffed. All the employees look mad constantly. I’d be mad too if I had to work for the older male pharmacist that works there. The older guy that is a pharmacist there is extremely rude and lies. He has no personality what so ever. He doesn’t care if you get your medicine. He stated I have to call in for my prescriptions.. I have never had to do that in the 6 years I’ve been getting my prescriptions through the Walgreens app. He kept saying I didn’t have anything ready. But the app was telling me to call the store! He acted like he couldn’t help me. He got ugly with one of the nice ladies working in the pharmacy right in front of everyone!
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August 2022 by Melinda Overton
Will worry you crazy texting unnecessary information for every prescription even if you are in the hospital. Changing plans as soon as I am well enough. Worst experience I've ever had with a drug plan.
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March 2022 by Phillip Warren
Walgreens has very good customer service. They will help when asked. They also greet people when they enter Walgreens.
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February 2022 by Britt Bond
They are very unprofessional and don’t listen to anything you try to tell them. They keep saying that the prescription was filled and insurance would not pay for another until later in the month. The prescription was not filled, so there’s an error with your system. The pharmacist got snippy and stated she wasn’t going to argue with me, but it’s an error on your part and you’ve also ran it through the insurance.
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January 2022 by paula shelby
I wouldn't even give a one if they had a zero. I am on a 28 day refill. And I had to get my insurance company to call and tell them to refill my medicine. And they would not fill it even after talking to my insurance company. So I have to be without my medicine because the pharmacist wants to be a b.......my dr called and canceled the prescription there and had to call them in at Walmart got filled no problem. And Walmart said there would not be a problem filling them every 28 days as long as that was what the dr wrote them for. I would not recommend walgreens in brownsville tn for anything. They just about caused me to have to go without my medicine that I have to have.
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October 2021 by Doretha Evans
Pick up medicine at the drive through
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August 2021 by taylor burchett
They are so unprofessional, they don't know what they doing, even the doctor's office is complaining about them. They keep getting the medicine wrong, they'll say they have it then when you go up there they don't. They don't know what they doing back there in pharmacy. One will tell you they got it, then the other will tell you they don't, they'll call you and say it's ready but when you get there it's not ready.
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January 2021 by Christina Gern
Excellent customer service! Go see Shawana, shes one of the evening managers, she's the Best!
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November 2017 by paul riddle
Very nice people. Very clean store.