-
November 2023 by Hunter Reece
I recently purchased my first Acura product from a third party and needed to get my transmission fluid changed since the car was slightly overdue for service. I came in for my appointment today and the representative that checked me in was very helpful and now my car shifts a little smoother. Hopefully I can convince my fiancée to make the switch to Acura as well from his Nissan. Love this place and can’t wait to purchase my next vehicle from them and get my next service.
-
November 2023 by RML
Purchased another Acura from Acura of Chattanooga today , excellent experience.Professional, courteous and with expedited service. I always use their service department which aligns with the great sales and business office. I will continue to frequent Acura of Chattanooga for their service, transparency and vehicles they offer coupled with the best service department!
-
September 2023 by James Johnson
We bought a 2011 Toyota 4-Runner for our son from Acura and Kwon was our salesman. Outstanding salesman and young man! I really enjoyed dealing with Kwon and I rarely enjoy buying cars anytimeWe live in Knoxville and bought from Kwon in Chattanooga
-
September 2023 by Jack Smith
I bought a used car from Acura of Chattanooga this week. JB was great— not over the top sales-y or anything like that. He was knowledgeable, honest, and he let me make my own decision. Great and smooth buying process.
-
September 2023 by John Williams
Excellent dealership. Sales consultant Connell Stout provided exceptional service both in advance of our appointment and throughout the test-drive/leasing experience. The store is an oasis of calm and kindness among overwhelming car dealerships. I trust them and appreciate their straight-to-best-price approach. Highly recommended. Will be back.
-
September 2023 by Josh Vandeventer
Jay V. And finance team were awesome to deal with, very swift and professional. Purchased multiple times from this dealership and will continue to because they make the process smooth and stress free!
-
July 2023 by Vladmir T.
Not Negotiable, High Prices, Dishonest, Rough Trade Values. -1 Star: This dealer basically says the price is the price, so Acura gives you $1k off if you had a competitor luxury car discount and we got $1k off for getting a 2023 instead of 2024 model MDX. I wanted to negotiate more and they literally wouldn't budge. So out the door for around $72k without extended warranties or any add ons. I wanted to leave and forget getting a new car but my wife was frustrated and just wanted it to be over after all the time spent. I gave up on reasoning with her and told her she can do what she wants if she pays for it. We left and literally the next day she had buyers remorse already and asked why I let her buy it. That's marriage in my experience. Women don't listen to your advice and then ask why you didn't tell them what you already did tell them... ugh.... - 1 Star: They quoted us $476.30 "at their cost" for the roof rack cross bars, we looked online and got them $274.59 from Acura.com and oddly they ship and we picked them up at this Acura dealer, so don't order upgrades from them and just use the website so you do not get scammed. -1 Star: As for our 2022 Tesla Model 3 with 18k miles like new... they beat us up hard on tue trade saying they wouldn't even try to sell a Tesla because they are too hard to sell so they could only give us 33k trade for it because that's what they were selling it same day to Carmax for. Fast forward a week and our car is only there lot for $40,900... PS: I checked the Tesla app that night after we left and someone was driving at all over at 80-90 miles per house and then it was parked in the hood at some rough apartments afterwards until the battery was about stone dead.... Ugh... I feel like I already miss the Tesla in comparison to the new car, it was just not a roomy car when you have kids. PSS on the MDX: I think the car is visually appealing. I really like the brown interior. The weird touch pad for controls is strange and why there are no touch screens is beyond I do like the color and the wheels for sure. It really lacks power and isn't very stable on the road. It's not a bad car, but I don't see the value for the price. I feel Lexus gives you more car for the value. We will run it a couple years and do something else anyway... All in all it wasn't a fun experience. - 1 Star: Our sales guy was frustrated when I said I wanted to pay less than MSRP and literally rolled his eyes in irritation when I told him to ask the manager. He seems to expect people to just come in and want to pay full price and not bother him. The Asian sales manager was polite. He ave my son a little drawing pad of paper. 5 Stars for Mike in parts. He was a funny guy, good sense of humor and knowledgeable. He took good care of our needs. 5 Stars for The finance guy. He was the most polite person in the sales process. Very professional and didn't try to force anything on us. No drama. They had a huge selection of MDX vehicles and not many other new vehicles it seems.
-
July 2023 by muhammad shahid
Great Service excellent staff, the sales and finance department made us comfortable and was up front and honest with us from start to finish very professional and friendly staff, went above and beyond the call of duty to meet our needs
-
July 2023 by Jon Davidson
Drove from Cincinnati to find a front wheel drive MDX. The experience was easy over the phone and picking it up was problem free
-
June 2023 by Jamika S.
Was looking online for the aspec RDX and they had the exact one that I wanted, I did the inquiry and received a email from Frank and the rest is history! I went to a Acura dealer here in Georgia and they were nowhere near as accommodating and welcoming as Acura of Chattanooga! I'm so glad that I did business with them. Everyone there was so nice I didn't even feel like I was at a car dealership. I did everything from GA and I drove to TN to do the trade in and everything was so SEAMLESS! It took no time to do the trade in (partly because they had my Information before I arrived) and the truck was waiting for me in the front when I got there. Frank did a walk through with me to make sure everything was how I wanted. I'm so grateful for them and how nice and professional they all were. Cullen the finance manager was also very nice and informative through the whole process. I would recommend anyone to give them your business they will take care of you!
-
May 2023 by Alan Jordan
Put in an inquiry about an RDX I saw online. Received a text from Jacob. He was very helpful and I proceeded to send him information about my trade in. He responded quickly and we finalized the deal. I advised I was 200+ miles away and would try to pick it up in a couple of days. He advised he would have it delivered and pick up my trade. The paperwork would be sent along and we could complete the sale at my home. The delivery went smooth and the guy that delivered it was extremely nice and professional. I have purchased many cars online and this is the transaction that went flawless.
-
May 2023 by Brian Turner
First time at the dealership after buying my RDX in another town. My Service Advisor, Drew, was great and I was in and out with a freshly washed car in an hour. They also supplied me with a list of their prices for various future services. I was very pleased, although the entire building could use some serious updating.
-
May 2023 by Joseph J.
Put in an inquiry about an RDX I saw online. Received a text from Jacob. He was very helpful and I proceeded to send him information about my trade in. He responded quickly and we finalized the deal. I advised I was 200+ miles away and would try to pick it up in a couple of days. He advised he would have it delivered and pick up my trade. The paperwork would be sent along and we could complete the sale at my home. The delivery went smooth and the guy that delivered it was extremely nice and professional. I have purchased many cars online and this is the transaction that went flawless.
-
May 2023 by Crystal Adams
I had a wonderful experience with JB Blevins! He did an excellent job! Ask for him when you visit, nice young man! Love my rdx!!
-
May 2023 by Mike Weger
I appreciate the professional and courteous service that I receive from Acura of Chattanooga. Andrew in the service department provides personalized, friendly customer service. I appreciate his attention to detail along with his knowledge of my MDX needs and accessorizing options . The auto technicians provide top quality maintenance services that keep my vehicle running in tip-top shape. Thank you!
