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April 2024 by Alma
Everyone was nice from start to finish. Dimitria sure did do a wonderful job on cleaning my teeth. I was a walk in!
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April 2024 by Nancy Gee
I had a great.experience with my first visit and evaluation of my dental condition. They determined that my teeth and gums were healthy and I only needed a cleaning. I thought the cost of their services was more reasonable than my previous dental office.
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April 2024 by Chynaaa Doll
I have no complaints. I’m uninsured and I was treated as if I have the best insurance. Thanks Aspen team
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April 2024 by Herb Bushnell
Another good visit. Thank you to Dr. Harning and Ashley for the excellent advice on how to take better care of my teeth and for being flexible about a change in future plans. Kourtney was very helpful and clear about the costs and benefits too.It would be better for male customers if the toilet seat would stay up when needed. Specially for older guys like me who don't always hit what they're aiming for.
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March 2024 by Michael Wheatley
Awesome service from all. I can be a pain in the tush, but they all put up with me and my time constraints.
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March 2024 by Kathy Carbone
Very disappointed. Recently moved and was time for a cleaning. They wouldn’t schedule cleaning w first visit. Tons of XRays, fancy voice recognition software then proceeded to try to upsell cancer screening & gum treatments costing hundreds beyond what my insurance would cover. Then refused to give me a straightforward standard clean & polish, ensuring my healthy gums would only get worse. Felt like a factory setting. Not going back.
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March 2024 by Janice St onge
Terrible experience! Will not be back! 0 out of zero
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March 2024 by Teresa Richardson
My husband needed 10 teeth pulled from his lower jaw and a new set of dentures. Instead of sending him to an oral surgeon to extract a horrendous root on one of the teeth the so-called dentist "tried" to remove it and ended up just leaving a large portion of the root and sewing his gum up and told him "it shouldn't bother you." Well, it didn't for a couple months. When he called the office and told them it felt like he had a toothache in his jaw he was told that since he has no teeth it wasn't an emergency and they would see him in an a few weeks. He couldn't stand the pain so he went to another dentist. He now has to have another extraction. And we had a bill from Aspen in the mailbox today for another $1,197.10!!!! This is so ridiculous. I loved the service I received myself at the Aspen Dental in Danville, KY. I wish we had driven back to Kentucky for every visit instead of assuming all Aspen dental offices had the same standards. I have had my full set of dentures for over 5 years and I had a 100 pound weight loss and I have never had to use denture adhesive. My teeth are perfect. I can't believe the Aspen Dental on Hwy 153 in Hixson has such sub-standard practices. RUN!!! Don't go there!!!! Save yourself a lot of pain and a huge bill for pathetic teeth if you ever even get to wear them because they hurt too much.
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March 2024 by Felix Benavente
I would said about this place that they are very helpful every time that I need help with my denture they respond very quick and never turn me down for an appoiment for sure they care about their customer service.I would said to all of them thanks for all the help that offering me.
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March 2024 by Anthony Voyles
Excellent place. Ashley did wonderful
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March 2024 by alice lenning
Staff was very professional. Office was clean.
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March 2024 by Steve McQueen
Felt like an insurance scam. Charged me $500 for X-rays and a 15 minute "gingivitis treatment" which largely consisted of the hygienist complaining about how bad my mouth was, and a chlorhexidine Rinse. Literally in and out of second appointment in 15 minutes. I paid $139 out of pocket, went to another dentist for a follow-up cleaning. They told me my teeth were fine and refuted several things Aspen told me. Just received a second bill for $100 one year later, turns out they didn't bill things correctly to my insurance. Would not recommend to anyone.
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March 2024 by Virginia Kilgore
Everyone was real nice and friendly I will recommend them to anyone who needs a dentist
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March 2024 by Samuel Soler
This was my first visit. The people were all personable and professional! Ashley the Hygienist was very thorough and explained everything. The dentist was gentle and the manager made sure I got all the information I needed to work out expenses.
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March 2024 by Brandon Painter
It's hard to go to an appointment when the phonecall prior could have went better. The young lady answering the phone was rude and very short with answering my questions so I'll take my business elsewhere. If your gonna let that kind of attitude take place over the phone then I can only imagine what the rest of the staff was like.
