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March 2024 by Mrs. Mac
I am an ice cream fan, I don't just scream for ice cream I sing, dance & jump for it ??✌I waited in line for over 20 minutes (which is fine) got my small cup & was excited for the treat on a lovely warm day walking around outside but something was VERY WRONG. It tasted gritty like it had sand in it. The texture wasn't creamy like icecream should be. Is this normal for Ben & Jerry's? I don't usually buy B&J brand but I do know icecream shouldn't taste this strange.There was a line out the door, only 2 kids working so I didn't get back in line to wait another 30 mins to speak with them or get an exchange/refund.I tossed it in the bin on the corner. :-(Such a shame & waste of time / hard earned money.I was hesitant to leave a review because surely this is an isolated incident but something was wrong!Notable: the bathrooms were horrendous :-(Not a clean table in the place.Again they were very busy & massively under staffed, especially charging $10/cup they could afford another staff member to clean.
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March 2024 by Taylor Radcliffe
Extremely impressed by the timely matter and positive attitude these employees had at such a busy time! Kayla is killing it!
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March 2024 by Mina Garrett
Very blessed to be able to have somewhere to choose a dairy free ice cream for my daughter other than sorbet! Busy as can be but worth it. Very pleasant
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March 2024 by August and Micah
Staff was awesome!
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March 2024 by Jasmine S
Went last week and thought I’d try again. Gave it 5 stars but this time it was different. I went yesterday on Tuesday and the taller woman wearing tie dye served me. She seemed out of it. Older than most of the other people I’ve seen working here. Very short and straight to the point. I’ve never seen her here before so maybe she was just having a bad day. She seemed to not want to be there let alone serve me my ice cream. Giving three stars. It wasn’t the ice creams fault.
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March 2024 by Kendall Hinst
Amazing ice cream, but even better service… Even with an insane rush! Becca and Cam need a raise!
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February 2024 by Matthew Miller
No one wants politics shoved in their face when all they want is ice cream. Too much political activism written on the walls, television, and menu boards. This is what's wrong with the nation. Ice cream was mediocre.
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February 2024 by Josie Reid
Late night sweets cravings! So glad they were open late, and there were a good amount of people inside at 10pm! Our scooper was AWESOME, I wish I knew her name so I could give her a shout out! Quick and kind service, and good vibes. We both had a hot fudge sundae, and it's very yummy. More expensive than a plain shop, but worth it for the experience and the cool flavors!
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February 2024 by Austin DeMaria
Will never go back to a place that allows the corporation to have their opinions on sexuality, transgender, race and “my body my choice” statements written on the wall.ITS A ICE CREAM PLACE! Kids don’t need to see that garbage and not shoved down our throat.
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January 2024 by Doni J.
$46.52 (tip included) for a family of 4 to get ice cream, that's insane any way you look at it. Ben and Jerry's isn't that good to justify the price and only got my business because it was my kids birthday. Trash was over flowing, tables dirty, and the bathrooms were foul. Never again for me.
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January 2024 by Daniel Masela
Thank you for hosting a chat with my long lost friend before the trip to the aquarium. Great vegan options.
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December 2023 by Dava Swafford
Food and service were good but the bathrooms and inside were dirty. Homeless living on the outside.
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December 2023 by Lynsey C.
For the price you're going to pay for this ice cream you would expect the restaurant to be clean but no the store was disgusting with overflowing trash cans and dirty tables and a bathroom you wouldn't want to use very disappointed
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December 2023 by N U
Ben & Jerry’s is always good. ? Close to the aquarium and perfect for a quick pick me up.
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October 2023 by Taylor H.
Location of Ben n Jerry's was right near wooden city restaurant. It was the perfect place to get a quick dessert right after our meal on our walk back to the hotel. Of course it was quick service. They were out of my favorite flavors but not a big deal. For 1 scoop and no cone it cost $8.09 but when you check in you get 10% off which brought it down to $7.37. However, in my personal opinion you might as well go to Publix to buy a pint of Ben n Jerry's for the same price! But we pay for the experience and it was fun to go picking out a scoop at your local ice cream store!
