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November 2025 by Don Painter
Great job on my shoulder. First day I could move it better. Better quality of life. Great staff.
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July 2025 by Dave
Really gave these guys a thorough chance and was hoping for great results. We started with one physical therapist who always seemed distracted or bored by her job. Her focus was always on her upcoming wedding and so I began sessions with Katy. At first things were great and I did feel as though the therapy was beneficial. I would often feel better after a session than when I began.
A couple of months pass and things shifted aggressively. Instead of listening to me and working on simple yet effective gentle exercises, Katy was pushing me very hard. Many of the activities (battle ropes in particular) seemed more appropriate for Cross Fit rather than a 50s male with significant back issues. I would express that this felt like too much and was met with resistance rather than empathy. It grew to the point I would dread PT sessions and really wanted to quit despite still being in pain. After one particularly brutal session I came home and my back just hasn’t been the same.
I showed up for therapy on a regularly scheduled day and time (8a) and was told we hadn’t set an appointment for that day. This may be valid but to me it felt like they were pulling back on me as a patient. No one tried to schedule another appointment or reach out to continue therapy. I also want to let all patients know they are discussing you amongst each other when you’re not around. Sharing information that may not be considered a HIPPA violation but still very unprofessional.
The other employees at Benchmark all seemed very kind and efficient, but I didn’t have a great experience in my time there. I attended sessions for about six months before we parted ways and I found a new PT. Please exercise caution with this office as it doesn’t always seem like their patients wellbeing is paramount.
I’m with a new physical therapist now and it’s really shown me how a PT should treat their patients.
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May 2025 by Training Director
Fabulous experience. Friendly and knowledgeable staff. Worked hard and worth every minute. Exceeded my PT goals and expectations. Would highly recommend Shelby Rogers.
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May 2025 by jayme Leach
They are all so nice respectful and just amazing physicality was clean and everyone was good at their jobs keep up the great work
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May 2025 by Adam Devlin-Brown
Great people and facility!
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March 2025 by Sharon Parker
I was referred by Dr Brown after my meniscus surgery. I received wonderful care from Robin. I can’t explain how kind, caring and helpful she was. The whole staff is good. Such a relaxed and caring atmosphere. I would refer them highly to anyone needing help
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February 2025 by Vendia Nelson / Sparks
The visit was a comfortable experience. The therapist was warm,kind, and spoke softly. This adds comfort when you're 94.
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February 2025 by Ashley Houston
Katie, Kelsi, Robin & Shelby ..THESE LADIES ARE THE BEST 💪🏽💕💕 Katie got me back on my feet. 🙌🏾 The staff is very friendly and helped keep me consistent! The vibes, conversations and music was always GREAT. Almost want to get another injury so I can keep going j/k 😂 I’m definitely going to miss my twice a week appointments. 🥹 Thanks again ladies , I REALLY APPRECIATE YOU ALL💕💕
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February 2025 by Zachary milhan
They are all very knowledgeable and actually listen. Great atmosphere. Love them here at the benchmark location I go to.
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February 2025 by will daugherty
Great, friendly staff that is very encouraging and supportive on your rehab journey.
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February 2025 by Gwen Davis
I don't like someone else schedule the same time as me she did a great job but I was sometimes left waiting
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September 2024 by Allison Williams
Caring and knowledge therapists, plus the office runs smoothly!
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September 2024 by Debra Moore
My 84 yr old aunt comes here for PT post hip replacement. They are fantastic. They are compassionate, highly educated and very skilled. We are very impressed.
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June 2024 by Tiffany Whitlock
The staff is always welcoming, very great and clean environment, they really care about their patients, I love this place ❤️
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June 2024 by Larry Parks
Katie Sohler and staff have provided PT for me many times over the past 12 plus years. Most recently for a total knee where my recovery was on the spot. Katie worked me hard but properly such that there was no limping or recognizable walking issues at six weeks. Today I am almost ten weeks and never think about my new rehabbed knee!
