-
August 2021 by natalie ervin
Love getting my eyebrows waxed and tinted here with Shaina! She treats you more as a friend than a client and has a great memory! I come in with gorilla eyebrows but come out with a clean look! I am always pleased with what Shaina can do, her kindness, and I’m glad I can call her a friend!
-
August 2021 by KCW
After getting tired of spending so much time shading my eyebrows every morning, I decided to try tinting them - I’M SO GLAD I DID!! Not only do my brows look great, I shaved time off my morning routine, and met an awesome person! Shaina is not only professional, she’s really, really kind - which is important to me. She answered all my questions, kept me informed throughout the tinting, and simply made the whole process enjoyable. It was quick, easy, and a great price - I was actually surprised how little it cost for something that can make a big difference in my morning routine. I am on my third round and won’t look back to those beastly brow battles every morning!Service: Make-up services
-
August 2021 by Kelsey Woods
Shaina does great brows! I've been pleased both times I have gone to her and i will continue to go back. She listens to what you want done and talks you through her procedure.
-
July 2021 by Rachel Litchfield
This was my first time coloring my eyebrows and waxing them at Ulta and I was really nervous! I was taken care of by Shaina and she was very sweet and assuring that my brows would look great and boy she was right!! ? The color was dead on with my natural color and Shaina shaped them so naturally that I wish I had come to her sooner! What a wonderful and professional person Shaina is and I can’t wait to see her again!! What a great experience! Thank you Shaina!!Service: Eyebrow threading
-
July 2021 by Angel White
I recently started going to Shaina for my brows and she always does an amazing job! I love the results and she always makes me feel very comfortable! I highly recommend seeing her to get your eyebrows done!
-
July 2021 by Tamicia Stephens
Shania does an AMAZING job waxing my eyebrows. She’s very professional, and pays impeccable attention to detail. I am always extremely pleased with her services!
-
July 2021 by Katlyn Whipple
Shaina Smith at Benefit Brow Bar is the only one I trust with my brows! I used to have thin, over waxed brows but ever since letting them grow out, and then going every 4 weeks for a wax to get them shaped, my brows look amazing and I get so many compliments! I get them tinted as well and I am so happy every time. She is very talented and will always give you exactly what you ask for.
-
November 2020 by qtSlap
Always wonderful
-
March 2020 by Jessica B.
I went in for a blow out. I have difficult hair, I will be the first to admit, but if you are a professional you need to be able to handle all hair types. I pay "professionals" to pull the frizz out for me. I had my appointment at 5;00pm and left there right at 6:00. It is now 7:15 and my hair is already a frizzy mess. On top of that it doesn't even feel clean. I felt it was a waste of money and was not a professional service. $40 for bad hair wash. I think stylist at great clips are more equipped. I gave 2 stars because the girl was sweet.
-
November 2019 by Bailey L.
I normally hate stores like this because i've been scarred by Sephora and their pushy-ness and "you can't sit with us" attitudes. BUT this Ulta location is about as far away from that as possible. Amy at the Brow Bar is absolutely amazing and is a miracle worker! Teodora is my hairstylist and she is just about the sweetest person you will ever meet, she does exactly what i ask for and it always exceeds my expectations. I've never had a bad experience with customer service, and everyone who works there is more than willing to help you out. not pushy at all, not overbearing, and they really know their stuff
-
September 2019 by Jordan J.
Updated review (2019) I initially rated this Ulta a 1 in 2017 but I now give it a 4 after discovering Amy at the Benefit Brow Bar. I was in a bind and my regular brow lady cancelled on me the morning I was set to leave town for vacation. Amy is super sweet and always does an awesome job! I would give this place zero stars if I could. I recently moved to Chattanooga and it was recommended that this place was the best in the city for eyebrow waxing. I came in and not ONE associate spoke to me. The store wasn't even busy. I browsed for about 10 minutes and I finally tracked someone down and asked about their eyebrow services. She rudely points me in the direction and states I need an appointment. I walk to the station and was still not greeted by the women at the desk. I won't be returning. Awful customer service.
-
August 2019 by Tina Brooks
Wasnt impressed. Rude staff.
-
August 2019 by Shirley N.
Store is clean. They have great prices. BUT...I went in there yesterday and no one asked me if I needed help. There was a group of girls who worked there doing each others makeup. I was there for over an hour and they continued doing this. Still No ONE asked if I needed help. I was swatching lipstick and I asked one of them if they had makeup remover or a makeup remover wipe and they said no. They had WATER!!! . What am I gona do with water!!! So I took my visa platinum to Sephora where my homegirl Ricky immediately greets me like we're BFF's. Gives me makeup remover and gives me a mini makeover. #Rougebitchforlife. #yougotmefuckedupULTA
-
August 2019 by Sharon S.
My favorite place to go and buy my products from hair care, to make up to nails!! One stop shopping!! Plus I have never had a,problem with the service when I was there!
-
June 2019 by Stephanie D.
Horrible service. Walked in 10 minutes after the doors opened and wasn't spoken to until 47 minutes later. I had a big list and walked out with only the necessities. The shelves were bare. I needed a color match and when I asked for help- finally- they said they didn't have anyone in who could help find a foundation?!?! The sales lady shrugged and said "sorry". Isn't this a store who specializes in makeup? It was like a scene from Pretty Woman....
