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February 2024 by Greg Calhoun
older place but it was clean and beds were comfortable
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February 2024 by La'Teef Crawford
Older hotel but very clean. I've stayed there a couple times. The owner is very nice. I'll continue to stay there when in the area..
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January 2024 by Key Pater
This was by far the worst hotel I have stayed in My entire life ,it was worse service ever I received .not recommend, not satisfied with our stay in this motel.
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January 2024 by Santos Salazar
We had paid with a card money was taken out of the account and they pretty much accused us of not paying and then demanded us to get out and be out at 11 am 20 minutes which was not enough time . We got out but it was a burden to us and I am very upset about the position they had put us in.
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January 2024 by Mike Radatz
I would NOT RECOMMEND THIS PLACE.
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January 2024 by scott swanstrom
1 of the few places that still has smoking
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January 2024 by Heidi M. M. Sweeney
Front desk staff also oversaw thr breakfast area. No sausage or meat of any kind, horrible watery "sausage gravy" for biscuits if you want to call it that! Eggs were dry, orange juice tasted bitter and old. We actually had upset stomachs later that day!! No coffee when we arrived for breakfast and no eating utensils, had to ask for. Bath essentials and towels only supplied for 1 person, although room was booked for 2 people in advance; Won't stay here again. Staffing issues and needs serious improvements!!
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January 2024 by Rafael H
TESLA CHARGER AVAILABLERooms: good for the price, fast internet, pool restaurants nearby.
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December 2023 by Kathleen O'Malley
Hotel rooms in TN have a high tax relative to other states in the region. So hotels here will always cost more. That said, if you are looking for the less expensive option in this area that will take pets for a reasonable fee (16/ea), this is your best bet. It barely costs more than the others in the same price range, but is much better quality. Furniture all looks pretty new, room/towels/linens clean, no sketchy activity around, and very nice lady working the desk. I feel like the negative reviews are unfairly comparing this to hotels that cost twice as much as this. I would actually give this place 5 stars ****relative to the other options in the same price range in this area**** except the wifi doesn't work.
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November 2023 by Barry Hunt
Very loud street noise.Clean rooms, nice shower.Mattress too soft and well worn.Ran out of many items at breakfast. Didn't replenish.Good location for Lookout Mtn.
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November 2023 by Traci Collins
This is an older hotel. But the shower head was broken and held in a lace by a bar of soap. No plastic shower liner just a curtain so water went right through it.Bed was firm and so were the pillows. We stayed there because there was no other room’s around because of the regatta races. We left early like 4:30 in the morning so can’t say much about anything else.Nearby activities: Walmart was real close and the interstate was as easy to leave out on.
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October 2023 by Bob L.
I was worried after reading the somewhat dated negative reviews. However, our four night stay was comfortable and pleasant. The unit is older and was undergoing some exterior renovation when we arrived. The room, bedding, bath, microwave, and refrigerator were all clean and functional. Wi-Fi was strong. Breakfast was typical for Best Westerns...biscuits and gravy was above average. This location was convenient for area attractions and dining. We would stay again.
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October 2023 by Jessica Bridwell
This hotel took care of us when we found our selves stuck in the area due to car troubles. The rooms were clean and comfortable. While waiting on our vehicle to be repaired, they allowed us to stay for a few extra hours which meant a lot to us. Thank you again to the fine folk at this Best Western!
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September 2023 by Vince Adams
This is a motel - not a hotel.Carpet is bunched up in Rm. 315 and needs stretching.There's no ventilation in bathroom.Doors are thin and dented.Breakfast was great.People go outside to smoke, and so the whole place smells like smoke, including the lobby and breakfast eating area.They gave me a price higher than the internet price when I checked in onsite.The parking in front looks safe, but in the back it looked sketchy.
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September 2023 by Josalynn Rodgers
Ms. Cheryl is an angel! My reservation was completely messed up and she took the time to assist me with it. Rooms were clean, Pool was clean, beds were clean and comfortable. Breakfast is on point! One of the best breakfasts at an hotel I've had. My family and I are definitely going to stay here
