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November 2023 by Jennifer Rochelle
Had a great experience when I came in today to have my brakes check.. Blake was very professional and educated me on my needs for service.They were quick to see to my needs. Thank you very much! I will definitely be returning for my services!
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November 2023 by Wendy Dodd
Just had new tires and rotors put on and they did not put all the screws back in after changing my breaks.Service: Auto brake repair
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November 2023 by Bubba
I had some trouble with my brakes on several occasions, and always had an easy time getting in, being seen, getting assessed and fixed without a problem! I appreciated the hard work and honesty of the staff - questions answered, suggestions given and options (when available) regarding the safety and wellbeing of myself and my vehicle were always considered. Great team!Services: Auto brake repair
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November 2023 by Jill Burgess
After what seemed like a simple brake replacement, my car started making unusual noise and shaking when I'd apply my brakes. Took it back, they said maybe they didn't align things properly, worked on that, then sent me on my way. The issue never went away. I took it elsewhere for a second opinion and learned that the brake fluid was totally empty (and it has been long enough without issues since this second company worked on it that I know it isn't due to a leak). It seems whoever did the initial work forgot to refill the brake fluid after draining it, then they didn't check on it when I reported the problems I was having.
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November 2023 by Sherry Green
I had rotors turned and new brake pads installed, while the technician was working on my vehicle he stopped several times to talk to his female companion. I was there over three hours which extended to after normal business hours. The tech drove my vehicle after he finished up and when he returned I noticed a lug nut missing on my front wheel and three lug nuts on a rear wheel was so loose I could turn them by hand. After being sent on my way I was driving home and felt a moderate vibration. The next day I called and spoke to the manager explaining my experience, he asked me to stop by and he would take a look at my vehicle, as it turns out he personally installed a set of pads at no charge. I know now why it's called "Budget Brakes" you get what you pay for. No more BB for me!
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November 2023 by Lee Arnold
Unprofessional and below expectations. Two vehicles were worked on at two separate times. One was returned as lug nuts were not tightened. Other was returned as grinding and squeaking was heard. Was told defective pads were installed. New pads were then installed. Will never go back. Terrible
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September 2023 by Peter Murphy
Prices are reasonable. Just remember, they have a bogus 17% fee added to every service. (Charges represent "cost" & profit according to the sign)They left grease all over my wife's vehicle. Photos posted.To make up for it, they offered to do an alignment at a discounted rate. Unfortunately, I waited a hour and a half for my appointment, then took 30 minutes to be told it can't be done at this time do to needing something else done first. Was not told when I arrived, or even when i called on my way that I had that long of a wait. If known, I would have rescheduled due to my time constraints.
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July 2023 by Tara Tickel
Excellent pricing & fast service! I drive a Toyota prius - Budget Brakes replaced front & rear pads, machined the front rotors, and replaced the rear rotors for less than just rear pads & machined rear rotors at the Cleveland dealership. Thank you so much! Highly recommended!Services: Auto brake repair
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July 2023 by chris ferluga
Had a brake issue and got me in quickly. Good job and much appreciated! Thanks
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July 2023 by Tonya Johnson
These guys are great. It's rare to find such honest mechanics.
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May 2023 by HONEST REVIEWS
I brought my car in because I had a pretty rough vibration when braking and decreased braking performance. I was assuming front and rear pad replacement and probably rotor replacement.They promptly called me back and informed me, to my surprise, that it just needed rear pads and it was possible to turn/resurface the rotors which saved me a lot of money. The work was performed in a timely manner and was done well. The price was competitive. I would recommend and will return.Service: Brakes
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May 2023 by John Watson
Needed Rotors all the way around. Pad were free because I had them replaced here before. I also had the brake fluid flushed and refilled. The only issue I has was a soft brake pedal for the first few drives. It seems to be coming back but may have to return to get them bleed.Service: Brakes
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April 2023 by m summers
Saved me $2500.00. Goodyear wanted to replace perfectly good brakes, rotors, and calibers. Brought to them for second opinion. Nothing needed replaced. Stay away from Goodyear unless you like giving your money away for useless repairs! This place is fantastic!
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April 2023 by Doug Ford
I received great fast service in a timely way and got rotors and pads replaced in about an hour. Thank you ?Service: Brakes
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February 2023 by E. T.
I always get good quality service here. I had my truck towed there this week. They always honor coupons and email deals.Services: Vehicle Inspection
