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January 2023 by Mitch McClure
The best in customer service. Always great service.
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February 2022 by Dee C.
I reserved a vehicle and got there before I could even say I had a reservation the gentleman told me there weren't any cars available. That was despite every website including Budget saying cars were available there. A woman that walked in behind me said she was returning her car early so I can take that and the guy said "No" before she could even finish her sentence. His excuse was he's an independent location and they cannot report not having any vehicles so somehow ppl think there are still cars available. While I sat outside calling budget to see what the disconnect was he was handing out cars to other people. What made their reservation better than mine? I was in the Army for 10 years, reading body language and people's responses he looked really agitated and defense talking to me. His voice was shaky his arms were crossed as if he was being defensive. I made a video of the ordeal. No way I can prove it but i feel like he had some sort of bias against me. The fact that I even have to wonder makes this place a no go for me.
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September 2019 by Carolyn Fischer
Tricked me into buying insurance
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June 2019 by Erica M.
Short story. We reserved a truck months ago. Went to pick it up and no trucks. We move in a day. Save your money and trouble and avoid Budget trucks at all costs!
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April 2019 by Jay Young
The worst and most arrogant staff in Tennessee! Customer service does not exist here. I'd rather crawl than rent anything from these horrible people again.
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June 2016 by al seppi
New location is at northgate mall in the Sears auto building.