Build-A-Bear Workshop Chattanooga offers a hands-on experience where customers can create a unique plush toy by adding outfits, sounds, and scents. A special feature allows for a custom voice recording to be added, bringing an extra special touch. The store is also a place to host a PAWsome party for birthdays, office events, or community gatherings, which includes a customized furry friend and a Special Heart ceremony. The staff at this location frequently receives praise for going above and beyond. Employees are noted as being really great, very kind, thoughtful, patient, and super knowledgeable. They take the time to make experiences special, whether helping to stuff a new plush, repair and restore a well-loved furry friend, or compassionately assist with a custom voice message. This careful service ensures a plush is stuffed perfectly, sewn back up with care, and treated right. The resulting bears are described as high quality and soft. The experience itself is often called great and lovely, making customers feel special and thankful. The store provides a space for both joyful creation and trusted maintenance, with staff dedicated to making every visit positive.
Love going here. The staff are always nice and helpful.
March 2026
I took my daughter here to have a recording for her grandpa that passed away into a teddy bear for her and they were so accommodating and even got the store quiet to make sure the recording was perfect they knew how important it was and that meant the world to us . They went above and beyond to make the experience was so... read full comment
February 2026
Great for birthday parties, puffin was a great party host!
