Carter Towing & Recovery is a professional and courteous towing service that strives to provide a positive experience for its customers, even in difficult circumstances. The company's drivers are described as polite, nice, and understanding, going the extra mile to ensure customer satisfaction. The reviews highlight Carter Towing's commitment to treating customers with dignity and respect, regardless of the reason for the tow. They allowed one customer to retrieve personal belongings from a repossessed vehicle without any issues, and another customer praised the driver for his excellent service in delivering fuel when the customer ran out of gas. While the office staff may not have always been as helpful or understanding, the majority of the reviews praise the overall professionalism and competence of Carter Towing & Recovery. The company is recognized for its ability to handle the unpleasant task of towing vehicles without causing any property damage or loss. Overall, Carter Towing & Recovery is a reliable and trustworthy towing service that strives to provide a positive experience for its customers, even in challenging situations.
Whoever JP Is that made a review stating that a driver scratched the bottom of their bumper is a liar and second of all I know he didn't make a comment like that so feel free to look me up liar. And Carter Towing is very professional and the owner would not put up with unprofessionalism of any of there employees.
September 2023
David R. Brought my car back to at my job. He was so polite, nice to me. I really appreciate him talking with me. Everything was good not touched inside the car. He deserves a raise. He was awesome.
November 2021
Gave no problem picking up our vehicle without us present! Amazing company to deal with
