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December 2023 by LadyJaz W
Quick, fast, easy shopping. The staff was friendly and helpful.
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May 2023 by Lisa McCluskey
5 stars for selection and value. My 9-year-old grandson had his heart set on a particular pair of Michael Jordan’s and we had stopped at several stores in the mall. This was a master lesson is shopping for value as other stores had the same shoe priced quite a bit higher. The selection for kids here is awesome with Nike, Michael Jordan, Adidas, Champion and more. We paid $60 on sale for a pair that were normally $90, which we saw elsewhere for $80 on sale. Austin, our sales associate was very helpful. Join the rewards program for exclusive perks.
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December 2022 by Alex Stewart
Straight rude! Hope ya'll make it! JAY didn't even say thank you pr your welcome. Where have our manners gone? Manners matter
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October 2022 by Luis A. Salas
Unprofessional!!! Employees did not greet us or ask if we needed help. Two were too busy talking and one was glued to his cell phone. When we went to pay, employee rang us up with one hand because he was busy holding his pizza slice with the other hand. Last time I shop here.
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August 2022 by janeile
Best place to buy shoes and Nike apparel!
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December 2021 by Sharon Welcher
This was the worst experience ever! First of all I ordered a jump suit from the Champs store that was supposed to arrive there guaranteed 3 to 5 business days. Here we are 10 days in no jump suit. I called the 800 number they tell me it arrived days ago but every time I go to the store they say it is not there that the people on the 800 number will tell you anything to get you off the phone. WOW! When your own employees say negative things about your company that is awful. That's not a good representation of the company at all. I went back and forth with this company. I finally asked for a refund and was told it was done but I couldn't get a receipt for the refund. This company has the worst customer service not only did I not get my merchandise in time for Christmas as I was guaranteed, they tie my money up for 5 to 7 business days for a refund. I am very disappointed in the customer service I received from this company. I will not shop here again. As I can see there reviews are awful so poor customer service is what they do.
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November 2021 by IanMichael Marshall
Always have nice shoes ? for sale
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October 2021 by aleshia
Employees still standing around being rude talking about customers and never ask if you need anything waste of time going !!! Go to the others around they are cool people
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January 2021 by Russell Bishop
This is the type of service you get when you walk into Champs. Didnt even acknowledge that we were in the store. Stayed this way from the time we entered til we left. Needs to be fired
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September 2020 by Throw Lana
Great customer service and really great deals.
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September 2020 by Renee Throw
Great customer service and really great deals.
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January 2020 by Robin B.
Good place to buy sports shoes and clothes.
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October 2019 by Takela Room
Customer service provided was poor. Female was very dry and no greeting at all. She doesnt look like she likes her job at all. I was wanting to buy 3pair of shoes but because of the attitude I refused to help commission to someone with a nasty attitude. I took my business next door to foot action. Where I was greeted!!
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September 2019 by Kelly Cross
I went in yesterday to buy Nike Vapormax the young man rolled his eyes at me and told me they didn't have anything in my size. I guess there were too many teen girls in there, he didn't want to help a older lady. He told me to go to other stores and check there. Then walked away. Worst customer service!!!!!! I won't shop there again.
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April 2019 by aleshia coaxum
The girl was very smart mouthed and rude when I asked about some shoes...will not buy nothing from this store as long as she is working there