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April 2023 by Katerina Hadzitomova
Online shopper here, I placed the order on a Friday night after falling in love with a pair, they were shipped immediately Saturday morning and I received them on a Tuesday afternoon, complete with a sweet thank you note from the store. So thank you Mary Grace for getting my new favorite shoes so fast to me!
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November 2022 by Kat Smith
I have been a customer of Chattanooga Shoe Company for nearly 10 years. And even though I don’t buy shoes often, the ones that I do buy are from Chattanooga Shoe Company. The quality is outstanding. The customer service is spot on. And to top it off, it is a family run business that continues to go above and beyond to keep their customers happy. I cannot recommend this business enough.
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November 2022 by Brianna Ruck
This is the only place that I will ever buy shoes. Charlie, Courtnay, and Amy are some of the nicest people I have ever met. They are very knowledgeable about the shoes they sell and for that reason I feel secure purchasing shoes from them. I have bought several pairs of shoes from them in the past and they have lasted me a very long time. I still to this day get compliments on my shoes. They are not only extremely comfortable, but they are CUTE!! I refuse to go anywhere else!
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November 2022 by Jonesy Wood
This is the only place I shop for shoes! The entire staff is amazing and always so helpful. Amy, Courtnay and Charlie do such a great job on picking the best and most comfortable styles for moms that just want to look cute and comfy to stylish shoes I can wear all day at work.
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November 2022 by Jenna Wright
This is my favorite shoe store in town. Customer service and curation of selection is A+. I love that they are locally owner and carry such unique shoes. Great location and always have a positive and fun experience! ♥️♥️♥️
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November 2022 by Kari P
I love Chattanooga Shoe so much! I always have the best experience when I am there- and when I shop online. They have the best shoes, it’s located in the best part of town- one stop shopping center- and not to mention the best employees.
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November 2022 by Ashley Laster
I just had the worst experience with this store. Yesterday I purchased two pairs of shoes for my sister and myself. After realizing mine were too small, I called the store to confirm that they had my size. The associate that I spoke with said they did and that she would put my name on them (she did mention that they usually don't do this but she would hold them for me which I thought was kind.) I drove 30 minutes on my lunch hour to the store to swap them out, and when I arrived they had no idea who I was or what I was talking about, and told me they never even had the shoes in my size at all. The girl then proceeded to tell me that the associate from the day before actually did not charge me enough for the shoes and that I needed to pay the difference. They said that they were trying to "track down my information" to call me. All for $15 that their associate didn't ring up correctly. So somehow, after wasting an hour of my time to drive down there, I came out owing them more money so needless to say I just returned the shoes. The employee was sure to let me know that "they could resell the shoes" and get their $15. So glad I didn't break the bank for them. haha
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November 2022 by Amber Stull
I’ve shopped here a number of times and have really appreciated their collection. It’s clear a ton of thought is put into which shoes they choose to carry, and the quality is there. A few of the pairs I bought here years ago are still my go-tos after so much use. Plus supporting local business is always the way to go.
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November 2022 by Lily Quinn
this store has RUINED me - in the BEST way! I’ve gotten about 3 pairs of shoes from Chattanooga shoe, and have even brought my mom in when she visits me to get shoes. We also receive nothing less than royal treatment. I went in with only 15 minutes in my schedule and Mary Grace found me multiple options, pulled all those pairs in multiple sizes, and helped me decide when I was stuck between two styles. Courtnay and Charlie have also always been super helpful, welcoming and inviting when we visit! Amy helped my mom find a perfect pair of summer shoes, and my sweet mom still gushes about the experience. 1,000/10 stars! I can’t shop anywhere else.
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November 2022 by Arnold Ruelas
Love the selection and the team at CSC! They’ve been in business so long that I don’t trust anyone else when it comes to shoes! My foot is small enough that I can wear both men’s and women’s shoes and they always have the best selection in town! Highly recommend
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November 2022 by Clara Brown
Best shoe store in Chattanooga - no questions asked! If you’re looking for stylish, practical, and/or seasonal favorites look no further. The folks that work there are pretty awesome too! Enjoy!
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November 2022 by Amber Garriott
I’ve shopped here a number of times and have really appreciated their collection. It’s clear a ton of thought is put into which shoes they choose to carry, and the quality is there. A few of the pairs I bought here years ago are still my go-tos after so much use. Plus supporting local business is always the way to go.
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November 2022 by Sarah Brogdon
This is the best place in Chattanooga to get high quality, comfortable stylish shoes. The staff is always friendly and helpful, and they also have a good selection of cute handbags and accessories highly recommend!
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October 2022 by Cassandra Hill
Found a cute pair of shoes with a decent price. The young lady rang them up at a higher price. When I asked about the difference, I was told the sticker on the bottom of the shoe was wrong and must have been placed on the shoe by mistake. They would not honor that price. Needless to say, I did not buy the shoes. I won't be going back there.
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October 2022 by Marilyn Elkins
They carry no wide widths and make no effort to accommodate requests for special orders. The sales people are very young and have no idea that they're disrespecting older customers with their raised voices and slower speech they use to address those of us with white hair. I won't ever return.
