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April 2024 by Jonathon Singleton
Didn't get a chance said they were out of chicken at 7 pm on a Saturday night
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April 2024 by Kimberly Moore
I haven't had Church's Chicken in a long time, but this time, it was really good. It was crispy and crunchy. The bread is sweet honey and chewy.
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April 2024 by Karen Buckelew
Waited 30 min. on the side of their building for an order of chicken fingers. Thought they had forgotten me, so I stopped this employee who was walking by and asked them to please check. I finally received my order. You would think that they could have given me a free drink or something for the wait!
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April 2024 by Stacey Lowe
Been a long time since I had a chance to have a taste of home. (Texas). It was even better than I remembered
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April 2024 by Era Key
I Went To Church's Today At 8:28 I Bought A 8 Piece Meal It Said 22.98 I Paid 29.00 And Some Change They Cheated Me They So
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April 2024 by Cathy Hettler
If I could give half a star I would. I like churches chicken this is the only one closest to me in area. however the one here on Brainard rd is horrible. Suppose to close at 10pm but I get there at 830 9pm light is out. One night go to drive thru took my order. Got to window no one was there. Waited a few still nothing finally left. Another night 830pm already closed. Tonight I get there before 9pm light is on for a change. go to drive thru person on speaker states welcome to churches chicken we are out of chicken. What really. I'm done this is the worst churches I have been too.
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March 2024 by Dwight Sales
The receipt won't allow feedback do I'm doing it here. Came in last week and workers are screaming across the parking lot at me and other customers that the dine in area is closed and we have to use the drive thru. I knew there was gonna be a problem then. Why are you screaming at people. How do you know I want to use the drive thru? I used a coupon for $9.99 that I was given on a previous visit and was told the total would be $11 something which is probably more than Tennessee taxes I thought. When I get up to the window there's all this confusion about what I ordered. I had just ordered because I was the 2nd car in drive thru. Also the price changed to $12 something. Then I'm told it's because the coupon was wrong. Why is a coupon wrong that you just gave me less than a week ago and why aren't you honoring a coupon that is good until April. The lady then creates all this confusion between a pepper and black pepper. Horrible customer service skills. Then she offers free item which was okay but some girl comes from the bathroom or somewhere and escalates and argument saying that Mac n Cheese is $3 something alone don't give me anything.. The coupon came with 2 sides already at $9.99. So you're just gonna misadvertise then take my money. Pure craziness. Before it's all over she's threatening to kick my butt. She needs to be fired. The first lady who took my order is arguing Didn't I offer you an item to make up for it like it's my fault. I feel like they are intentionally stealing from people. A soda would've resolved the issue. When I asked her name she said I don't need her name go on and do your feedback.
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March 2024 by April DavisaaAaa
They are very slow on service once you order you be waiting so long
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March 2024 by mzlady pinkie
Lobby was closed the evening in the drive-thru forever..
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March 2024 by Jacinta Adams
It's 12 in the afternoon & the store is CLOSED!!! It's the ONLY CHURCHES IN TOWN...Dont see it being open to much longer!
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March 2024 by Mosby Barley
went through the drive-thru today at lunchtime; they didn't even tell us the total $ until we got up to the window. I guess they didn't want to scare us off. They got our order wrong on three counts - we ordered 8 piece original mixed white meat and dark, side mashed potatoes. Instead they handed us 8 piece Texas style leg & thigh with mac & cheese. They fixed the all dark meat at the window, but I had to park and go inside to get the mashed potatoes (they stuck the mac & cheese I returned back in the warmer for someone else); $25 plus tax for the 8 piece meal with 1 side and 4 biscuits ? And they didn't even have iced tea.
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February 2024 by Donald Bittenbender
Attitude problem. Always out of chicken. Tried so many times.
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February 2024 by Dy'Lana Hurley-Elrod
Lady on speaker had major attitude problem. Waited in drive thru for 45 mins just for 2 cars. I had no problem waiting cuz I like their food, but to receive the amount of attitude I got was uncalled for.
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February 2024 by Chris B.
The employees who work there needs a lot of talks to deal with public
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January 2024 by James Patton
Fantastic customer service, quick friendly and the chicken is
