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March 2024 by Brenda Limburg
Taylor was great and was thankful for his patience in allowing me to shop around in the long run Conn's was the better buy came back and ask for Taylor again and went on to purchase the item and found it quick and easy had to wait a little longer than I wanted for the final paper work but the chair massage was with it.
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March 2024 by Me
Conns the name says it all. They will conn your a__Be careful don't trust themContacted everyone complete rip off
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March 2024 by mashayla burks
It was absolutely amazing service.
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February 2024 by Teeka Moorer
Excellent customer service
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February 2024 by manny crumsey
Showed up on Saturday evening after work ready to purchase a video game and a couch. Pre approved with all my info. Asked for Erica and she looked at me and walked off. Three other salespeople walked around me not asking to help. I’m in sales and I stay on top of my good customer service. I rented a uhaul and everything. Waste of time. And ruined my 5 year old birthday present
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January 2024 by Emily Taylor
Salesperson did not tell us details for installation such as needing to have all appliances disconnected before installation. Wouldn't haul off fridge because of a little water coming out. Scratch and dent on fridge. Tried multiple times to reach management. Was promised a call back 4 days ago. Poor customer service.
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January 2024 by james stevens
The manager and the salesperson at this Conns are exceptional.We even had to complain about the installer who is a subcontractor and they made it right.
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December 2023 by Chris Frazier
Great in store experience! Sales rep was quick, knowledgeable and attentive. I’ll do business here again soon!
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December 2023 by wendy delsigne
Got a dishwasher from them and they delivered it rather quickly, but the installation is separate. They did not tell me this. It would be 4 day before they could come out to do it, with alot of apologies. Well my husband installed the dishwasher for me and now I'm trying to get the installed taken off my bill. Call once told me they would do it, guess what it didn't happen. Sent them an email and will be calling again. If you buy something from them, either know how to install or get someone to help you, because it will take them almost a week to do it.
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December 2023 by timothy rankin
Piss poor management. More worried about maximizing profits than paying a livable wage or using the excuse of being over staffed knowing several departments are lacking the man power to properly handle the duties of they stack on employees without increasing pay
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October 2023 by Naomi Carroll
Super helpful team, Taylor was awesome! I also spoke to James too. It was so quick and easy and I will definitely be coming back!
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October 2023 by Raj Dhandapani
Their name reflects their service. I ordered appliances and installation from them, and they installed the washing machine and the refrigerator wrong, which caused a leak and flooded my house within days of moving in. Then a customer service representative named Chris lied to us about when the services would be there, and we got a no-show, no-call. The following day, they came and supposedly properly installed it, and they proceeded to reach out to me again to tell me technicians would be out there shortly, and I told them not to send them only to receive a text message to call them again and 'confirm" that I do not need their Conn services. The individuals working here seem to be lost in every conversation, and zero communication is made through their communication.
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September 2023 by Joe Mac Fitzgeral
Outstanding, very efficient salesperson, quality control very efficient, cashier very polite and all the staff works as a team. All the employees are team playersSalesperson knows his job and makes the sale go smoothly.Told me all my options and my credit limit Sincerely l am a return customer. Joe Fitzgerald
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September 2023 by Misty Morgan
It was a great experience. They greeted me as soon as I walked in and answered all my questions knowledgeably.
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August 2023 by Stan Segars
I am happy with the appliances and delivery but I would have liked to have known that it would take almost a week to get the dishwasher installed. The sales made special note of the fact that they had there own service people but didn’t mention the time that I’d have working around a dishwasher in the middle of my small kitchen. I’m sure your response will be the typical do nothing to fix your problem apology.
