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February 2024 by Valdigab 1
i would like to commend Daniel and also Quintin today for going above and beyond the level of Customer Service. They were very kind and helpful. I have been to this store a few times and have been very impressed with the attentiveness-friendliness of also the other employees with customers.. I have used a couple of other carriers in the past years and all I can say is this Cricket store has topped them all when it comes to customer service.. i want to thank you again for all your help. i so appreciate you.
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January 2024 by Thelma Moore
Donald Miguel and Danny did a awesome job helping me with my needs for today
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January 2024 by Rick Torgerud
After my wife had a very bad customer service experience, I went back with her to get her new phone activated. Renee helped us very quickly, effectively, and cordially. And we were not charged anything. 5 stars for Renee!
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January 2024 by Dan Chumley
Service little slow
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December 2023 by Alex Bor
Pleasant people but they don’t know what they are doing. Waisted 1 hour of my time…. Do NOT recommend!
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August 2023 by An Ma
Elva is horrible! This location is horrible!!! Cricket is an amazing company that I was with for a long time but they are so stupid! The lady told me that the phone that I brought in is compatible and that if I would get a SIM card, everything would work. Well, when I got a SIM card, the lady said whoops but apparently it does not work with this phone. I asked for a return and they said no because I already activated it but no one warned about this. I ended up paying almost $100 for everything and I didn’t even get anything back. Don’t go to this location and don’t go to this person!
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July 2023 by Thomas Enoch
Lady was awesome but no anz to my question! She was great. Been with Cricket for 5 yrs. Guess I myove to Metro because it cost me to say hello. Thought after a long time of being there at least they talk to me without wanting money.
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May 2023 by James Neal
This store is not what it used to be... None of the phones are tagged or priced.... Left there at went to a franchise store for better service...
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March 2023 by Gary Mccorkle
Tracy was great helping me I'll be going back to see her. She explained the phone and my service along with the insurance. She took time to go online and get my info from the other company. She was even able to get my contacts and pictures for my email. Thank you Tracy for making me feel welcome in the store!!!!!
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May 2022 by Jairo Rodriguez
Kelis will go that extra mile for you! Quite literally, they drove from this store on Lee Hwy to the one on Gunbarrel Rd for a phone that was out of stock in theirs. Their two co-workers were also attentive to other customers needs from the very start. 5 star experience!
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May 2022 by James Fine
My sister and I were trying to get some old photos off our old Cricket flip phones. We asked for help and the Cricket clerks at this location did their best to help us. We were successful in getting the photos transferred to a new cell phone but we were unsuccessful in getting them to email. They tried their best and were very friendly and helpful.
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May 2022 by David Driscoll
Quinton R was super rude. My family and I were the only ones in there and were treated right when we walked in as we were a burden. I'm surprised he got off the computer at all. Sorry we needed a phone, bro
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May 2022 by Robin King
The representatives were so helpful and kind. I highly recommend Cricket to anyone looking for a good experience as well as good phone and service.
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July 2020 by Wesleyshawn Williams the wildthing
Great phone place
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June 2020 by Nancy Chadwick
Very Helpful and knowledge of the phones. A young man named Steve helped me. I will go back to this store if I need help again.
