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September 2023 by Denia Suarez
Thank you for your time
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August 2023 by Robert Fox
Gave my friend a ride to the cricket store on brainerd... he went inside at 3 pm to purchase a new phone, with one customer in front of him.2 hours to purchase a phone and get it turned on? That's ridiculous.Cricket does have some good prices and their cell service is great compared to a couple other companies I've had cell service with...But it doesn't take 2 damn hours to sell a phone and a phone plan.
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March 2023 by amau Deng
There’s onecalled daveid he’s so nice with people ??
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March 2023 by Tyrone Futch
David was really helpful, went out his way to take care of me great guy. Real perfection.
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February 2023 by Dakota Steele
So happy with Tracy and her boss David. Dashia helped too! It’s been a long time since I’ve walked into a business and see all the employees work together. It makes you want to come back. I’m definitely letting my friends know! Thank you!!I’m so great full for the service we got! Thank you!!
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February 2023 by Wanda Cagle
I go here to pay my bill, it says they open at 9a.m. they never have the open sign on and Door is locked, if someone let's you in they are complaining they are by their self, nit being ready to take my money, she can't sign in the computer is slow, they know nothing about the phones they sell, I asked what is the difference between an android and an I phone, she answered all I know is I phone is more expensive, this store needs help...
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January 2023 by Joel Alpizar
Súper bad service this especially he’s names is David bad super never come Back this place never and my live he thanks he is the owner of cricket
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December 2022 by Matt
Always willing to give the most respect when I walk in
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October 2022 by Summer Cahoon
I absolutely love Tia @ the Brainerd store, she knows her stuff and I'm very impressed by Her multitasking and getting things done and fixed for each customer. She goes out of her way and doesn't get paid enough, I'm sure question sure(?)
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December 2021 by Versatile Salts Holistic (LK)
Love all the employees no matter which store I go too! I recently purchased the A-51 Samsung galaxy phone, and I love it! I've been with cricket collectively over 20 years! I suspect I'll be with them till one of us parish! ??
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October 2021 by Lee Clayton
I walked in this store expecting to receive just a run of the mill experience. However, to my great surprise and pleasure I had one of the most superb customer service experiences in my life!I was assisted by Natalie and she was extremely professional as well as extremely savvy. She provided details ab my service and device that I was unaware of and she was totally committed to providing me customer satisfaction. I want to thank you again Natalie and I really hope that you are acknowledged within your company for going beyond my expectations. PS. I also watched as she assisted another customer who needed a Spanish speaking rep. This chica was fluent in Spanish as well! I was really surprised at how well she multitasked while assisting both I and the other customer. My hat off to you ma'am! Thank you again for everything!
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August 2021 by Deon Brown
The lady there didn't know anything technical
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April 2021 by Versatile Salts
Love all the employees no matter which store I go too! I recently purchased the A-51 Samsung galaxy phone, and I love it! I've been with cricket collectively over 20 years! I suspect I'll be with them till one of us parish! ??
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April 2021 by AMBER HALL
Great prices for the plan that picture needs. And I have a lot variety choices of phones and the service is amazing
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March 2021 by Platinum Entertainment Dj Roman
I've been a cricket wireless customer for 20 years and I never felt the need to review their customer service until now Brenda at the brainerd road location was kind and patient and knowledgeable and she took time to really be helpful with transferring data from one phone to another and she did this for the customers in front of me as well. Excellent customer service Brenda thank you.
