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November 2023 by Edwina M.
While shopping here last night, I asked where the restroom was, but was rudely told they did not have a public restroom. When I begged because it was a bladder emergency, they begrudgingly unlocked their restroom for me. Since CVS considers me to be "the public" instead of a "valued customer", I will spend my money elsewhere in the future.
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April 2023 by Kimberly Webb
As others said, showed up for a covid test that I scheduled online and was turned away. The nurse was very rude.
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February 2023 by Randi J.
Three people in line waiting to pick up prescription and person putting away shipment of prescription bottles rather than helping with customers waiting no sense of urgency with line waiting
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January 2022 by Tommie M (TN GRITS)
Made online appointment for covid test. The site said in person visit for covid test, had my confirmation. When i got there they would NOT do it in the Minute clinic. That they were only doing them outside... Not what it said on their site. People inside were rude, didn't want to assist with straightening out the problem. The girl from the outside testing was trying to help but inside people were rude..
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May 2021 by Luke B.
Terrible customer service. "Manager" was worse than staff. Glad many other competitors available in the area that can offer same products and services.
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January 2021 by Eric SOLO
I’ve visited this location many times and each experience has been a positive one!!
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March 2020 by Google user
I’ve visited this location many times and each experience has been a positive one!!
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November 2017 by Rachelle 217
Misdiagnosed with bronchitis and told it would get better in a few days and to take elderberry syrup. Actually had acute laryngitis and needed a steroid shot for severe pain and inflammation in my throat. Go to AFC Urgent Care in Hixson. Much better staff and doctor onsite.
