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November 2023 by James Parker
This is the worst pharmacy I have ever been to in my life every week I wait for at least one hr to 2 hours bc they never have my prescription ready
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November 2023 by Sandra Lovelace
If you want more than 2 of something most likely they won't have it in stock !
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October 2023 by Perry McCommon
If I could possibly leave no stars, I would. This pharmacy is full of the most inept people that I've ever encountered. They surely don't need to be dealing with the public's medication.
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September 2023 by Jacky B
How long has both restrooms men and women been out of order? While waiting for a script, I really needed to go, bathrooms were taped up with out of order signs. Not good! People do have emergencies! I left the store.
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July 2023 by Beth Puhr
I am not usually one that writes reviews but my experience with CVS on Highway 58 has been absolutely ridiculous. Every single time I have had an interaction with them, there has been an issue. I understand that things happen and there may be a slight delay. But today for example I had a prescription called in at 9:30 in the morning for antibiotics. Got a text message that it was in process and they would update me on the progress. Didn’t hear anything by 4:30 in the afternoon so I called. The automated system told me that it wouldn’t be ready for four days. In fact, it wouldn’t be ready until 5:55 pm on Monday night. I then spoke to the pharmacy staff for more information. I was told to call around other CVS stores in my area to see if they had the antibiotics that I needed. No help in finding out what stores had the antibiotic that I needed. I was left blindly calling CVS stores in my area and hoping that somebody could help me. Every time I have an interaction with this pharmacy, it is something like this. In addition, the pharmacy staff are continually rude and unhelpful. I have never once had a prescription called in and had it filled without issue when using this pharmacy. The only reason that I have continued to use CVS at all is because my insurance requires me to use CVS. Otherwise, I would never use them. And if I could give a negative rating, I would. Negative 5 stars. Steer clear of this pharmacy!
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July 2023 by Ali That girl
I ran in for an Ace bandage for my husband. Haven't been to a CVS in awhile. My job has its own pharmacy. However, I was very suprised at how the store was set up. It was very clean, and it had a ton of items that I was not expecting. It had its own convenience store and frozen food. I was very impressed!
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May 2023 by Madonna Ballard
I called on March 19 at 9:56 am. I was cut off while trying to explain why I was calling and asked what my birthday was. I was then cut off when trying to tell her what prescription that continues to be filled that I was no longer on.
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April 2023 by Sravan Kumar
Well organized store billing staff and pharmacy staff are really helpful.I was here to buy wound care and first aid stuff, the staff helped with my questions.Thank you guys.
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December 2022 by Wanda Robinson
Exceptional Customer Service, well stocked with the Products I needed . Very clean, organized store.
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November 2022 by Russell Brown
I would give zero if it were an option. I was told my script would be ready at 1. I showed up at 5 and it wasn’t ready yet. I came back at 630 and they said it was ready for double the normal price. I asked why and she couldn’t tell me. I wonder how many elderly people have come to this CVS thinking “this is just how things are I have to have so I’m going to pay it” After asking several questions she finally told me I was normally getting the generic and that they filled the non generic version. Poor customer service and lack of logical thinking. CVS needs new management as a whole. Do better.
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November 2022 by kisha Walker
Great customer service, as usual. I've been a customer with this establishment for over 20 years
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November 2022 by Taylor Gabriel
Store manager Heather was extremely rude and nasty to me and her staff
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August 2022 by Tess S. Scott
Well, I didn't find any sewing machine needles, in there....I had to go to Walmart...lolTruthfully, I was really there to pickup a prescription for a friend...The needles were a maybe...lol
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June 2022 by Lauren Baldwin
Worst pharmacy. Never have anything ready in time. Plus the entire building is gross and falling apart.
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May 2022 by Angie Ogle
I do not recommend this CVS if you need a Covid 19 test result for travel. The results are supposed to be ready in 1-2 days however mine were not so I had to Covid test again before eating on my cruise. My friends had went to Walgreens and had their results before we flew out of Chattanooga. You cannot call anyone about test results either.
