East Ridge Bicycles is a premier shop known for its great and outstanding service. The staff is consistently described as friendly, helpful, and incredibly knowledgeable. They provide excellent and thorough assistance with everything from bike and accessory selection to repairs of all levels. The shop utilizes the Retul computerized fitting system for accurate measurements to help riders reach performance and comfort goals. Customers report a great experience, noting the staff offers helpful product suggestions, route ideas, and even app recommendations for local riding areas. The service is quick, and the team cares deeply about its customers, making everyone feel welcome regardless of whether they are a triathlete, road racer, or casual rider. Many customers are very satisfied and have found a home for all their cycling needs, highly recommending the shop.
Always a pleasure doing business with East Ridge Bicycles! Friendly and knowledgeable…wonderful customer service! Highly recommend!
November 2024
Very polite, professional, and knowledgeable. He quickly gave me a high level breakdown of what I need based on what I told him I wanted. I will definitely be a return customer.
November 2024
Always a great experience dealing with East Ridge Bicycles!
