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January 2024 by Scott P
I have rented from this location several times. Each time they have made the process easy. The folks in the office are very friendly and knowledgeable. I will rent from them again and recommend them any chance I get!
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December 2023 by Will S
Hands down the best place to rent a vehicle and quite frankly this is the ONLY place i will rent! It does not matter matter if I call last minute needing a dually flatbed to deliver a load when my truck has suddenly broken down, the folks at Enterprise Truck Chattanooga have NEVER failed me! Thanks Guys!
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November 2023 by Steven Waffle
Aaron Northcutt was great help. On the ball, goes the extra mile. Thank you for your help with the process..... A 10 from us...
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June 2023 by Mark
Leslie and Louis were extremely helpful and the rental rates were very reasonable. Good selection of trucks too.
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June 2023 by Lorrie Hornick
We were travelling from Canada on our way to Fort Lauderdale when our truck broke down in Chattanooga, Tennessee. We had a trailer & our two dogs with us, one very elderly. We found out that our truck needed a part that hasn't been available for months in all of North America! We called late in the day on a Friday, my husband spoke to Louis, he said there was a work truck, and could we get there by 5pm. Well, we hit traffic, under stress, couldn't find it, I called and Louis and he said don't worry I will wait for you. We got to have our wonderful vacation because of Louis, words cannot describe how grateful we are to him. We had to keep the truck and drive it back to Michigan. The compassion, expertise, knowledge & genuine goodness of Louis & Aaron is beyond expectation. The Enterprise Team truly are "Guardians Of The Galaxy"! xo
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March 2023 by Daniel Cain
Fast friendly service. I was able to rent a high quality truck, at a very reasonable price. The staff at this location are knowledgeable, freindly, and quick. Definitely recommend for you truck rental needs.
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February 2023 by Caitlin S.
I had to rent a truck for 3 months for work. Julia was absolutely AMAZING! She is very friendly, energetic, and very knowledgeable. When I had questions about the billing after I received the truck, she was very responsive and helpful. She is an asset to the Enterprise Team. Thank you Julia!
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February 2023 by Caitlin Scott
I had to rent a truck for 3 months for work. Julia was absolutely AMAZING! She is very friendly, energetic, and very knowledgeable. When I had questions about the billing after I received the truck, she was very responsive and helpful. She is an asset to the Enterprise Team. Thank you Julia!
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January 2023 by Joshua Fadool
Louis and Julia helped us out in a pinch when we had to get a truck to go down to Florida last minute.
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December 2022 by Denise MontoyaAleman
I had to rent a truck to help my daughter from Tennessee to Houston. Luis and Julie were AMAZING, very welcoming. Julie answered all my questions and made me feel like I would be completely safe in the truck for our trip to Houston. The truck was very smooth and the trip went well. I wish I could say the experience dropping off the truck but Jennifer in Houston wasn’t the best. But I called Julie in Tennessee and she took care of my issue. I would definitely go back to Julie/Luis but would prefer to drop off at a different location in Houston.
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July 2022 by Robert Davis
Don’t count on your rental being there even if you made a reservation. Got screwed because “there was no available vehicles” even though the reservation had been made several weeks in advance. Bad business practice to tell you the day before you are to pick up your rental that it’s not available and sorry…nothing we can do. Find someone else.. Uhaul, Ryder, Budget, or two homeless dudes with a Ford Ranger. All the above will be more reliable.
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July 2022 by Dayana Perez
Leslie is an absolute super star! My husband and I and our children went to GA for weekend and our car broke down so we had to slowly drive to TN. Leslie helped us from A through Z! Gave us great rate to rent truck to NYC and helped us get a drop off location in NYC going well above and beyond. she has such a positive energy, and a big smile on her face. She is smart and as a business owner if I were you, I would give her a raise and double her salary because it is hard to find employees who are so dedicated, friendly and do such an exceptional job!!! Leslie you are the best thank you so much for all your help !!!
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June 2022 by Robert D.
I reserved a cargo van on Jun 12th for the Jun 20th in order to move some items. On the 17th, I receive a message on my voicemail at 4pm saying..sorry we have no cargo van availability. I try to call back when I got it just an hour later, only to find out they are closed and not answering. On top of that, they are closed Sat and Sun. I needed the van on Monday morning. So now I am completely SOL due to them canceling the last minute - FIVE days after I made the reservation. On top of this, when I now go back into their web site to make a reservation, it shows availability for the vehicle they tell me they don't have on the day I need it! So, moral of the story is, if you have a rental reservation, it's probably not safe and definitely not guaranteed. Good luck if you have a current reservation!
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September 2021 by Beverly Caruthers
I called an spoke with a young lady named Leslie. We broke down towing a boat from Florida to Illinois. We had been up over 30 hours when I reached out to her for help. She is AMAZING! Took all my information, found me a truck in minutes and had everything set up and ready to go! I wish everyone had a staff of "Leslie's" working for them! And I hope her Team appreciate's her quality! I have rented from Enterprise many times, this was my first truck rental, and have met alot of nice folks. I also worked in the hospitality industry for over thirty years in the training department alot of those years and I know the level of customer service Leslie provides comes from within, not something trainable, but hopefully contagious ? she is an asset for sure! Turned my frown upside down! Thank you Leslie for helping us out and enjoying doing it!!!
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June 2021 by Dallas Herring
I am still in the truck that I rented 2 months ago because of a company vehicle accident that I was involved in. Through every step of the evolution, Aeriel and Lauren have both been wonderful in getting things ironed out. I see some bad reviews on here, which are surprising to me; they have been a great benefit to me - super helpful and have shown initiative, taking care of potential issues before they occur. A+. I won't rent anywhere else, professionally or privately.
