EPB Brainerd Branch

Hours: EPB Brainerd Branch has received mixed reviews from its customers. Some customers express frustration over unexpectedly high electric bills, even when energy usage is minimal. One customer noted a bill of around $300 despite low heater settings and infrequent computer use, suggesting a lack of clarity in billing practices. On a more positive note, service technicians have been praised for their professionalism and patience. One technician, KT Hampton, was commended for his courteous behavior while installing internet service, even in the presence of a barking dog. Another customer appreciated the politeness and helpfulness of a young employee who assisted them with their information. However, there were also concerns about the lack of communication regarding the lobby's hours, with one customer suggesting that a sign should indicate whether it is open. Overall, while there are concerns about billing and communication, the quality of customer service from EPB Brainerd Branch's employees stands out positively.

1. Chattanooga, Tennessee