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December 2024 by Jeff Wise
Alex was super helpful! It was nice to have a real person present to answer any questions and walk us through.
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November 2024 by Michelle Martin
Tracy is so helpful and does a great job
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November 2024 by Marc D. Torrence
Easy setup and access. Great facility! Staff was very responsive to my question.
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November 2024 by Christopher McAlexander
Everything is automated and super simple.
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November 2024 by Clint Dean
Easy to access, great staff, , clean facility
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November 2024 by April Watson
Alex & Tracy could not have been more helpful getting me set up in my new storage unit… easy blue tooth access, carts are always available, very clean & safe. I highly recommend this facility.
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November 2024 by Kathy Bradshaw
I had a storage unit with Extra Space years ago when I first moved to town, and it was a good experience. But when Cube Smart bought out that particular location, things started to go south. But now I’m back with Extra Space again, and from day one, everything has been so much better than with Cube Smart. Chelsea was friendly and accommodating, and I can already tell that they are a better company to work with in general. They are clearly more geared toward customer service than their competitors. I definitely recommend Extra Space over others.
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November 2024 by Amanda Joy
Tracy was extra helpful and nice
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November 2024 by Riley Cash
My experience with this location of ExtraSpace Storage was absolutely great. The rates beat everything else and for the unique facility that has Bluetooth and everything and the climate and nice management are on top of things was worth my money. I say there are a really long time until I didn’t need Storage any longer and would definitely use them and this specific team in Chattanooga again!- Riley Cash
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November 2024 by Mallory Morgan
Just got a new space here & Alex helped me out. I called the number on the door & he answered right away-no robots! He let me view the unit & answered all of my questions & was very patient & helpful. He really knows his stuff. I was all signed up & good to go within about 20 minutes! Thanks Alex
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October 2024 by Dale Daniel
Everything was great. Alex got me setup and in the best possible unit for what I needed. Highly recommend this location.
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October 2024 by D M
Tracy at the front desk is really fantastic. She is a big time asset out front. Makes things so quick, easy and pleasant.
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October 2024 by My Opinion
Tracy was AWESOME!!! Best customer service ever! Great price and clean facility! Highly recommended!!!
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September 2024 by Mace Phillips
Tracy is amazing
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September 2024 by Madeleine Young
First time using extra space storage—I had trouble locking my unit and Tracy came to the rescue in 60 seconds! She totally helped me problem shoot the issue with the gate and eventually set me up with a new unit! A headache situation became painless. Communicative, friendly, responsive! Thank you, Tracy!
