Ferguson Bath, Kitchen & Lighting Gallery offers an extensive selection of bath, kitchen, and lighting products from well-known brands, making it a top choice for home design and renovation projects. Customers appreciate the personalized support and expert guidance available in their showrooms, where they can interact with products firsthand. The business excels in customer service, as seen in numerous reviews highlighting the staff's dedication to resolving issues and ensuring customer satisfaction. Clients mention exceptional experiences with representatives who go above and beyond, such as assisting with product repairs and replacements, even for items past their warranty. Ferguson's team, including knowledgeable staff members, has helped customers modernize their homes and navigate product selections with patience and attention to detail. The business also provides digital tools for those who prefer shopping online. Overall, Ferguson Bath, Kitchen & Lighting Gallery is recognized for its vast product selection and outstanding customer service, making it a reliable partner for any home improvement project.
The staff were very helpful! I needed a replacement drain that I didn't have a serial number for, and a sales rep helped me find it by calling different suppliers.
Great customer service for something as simple as a drain!
December 2025
I have a Kohler acrylic bath tub that I purchased from Ferguson way back in 1991. Yesterday an item was dropped in the tub and put a small chip in it. Today I Called Ferguson and they provided me with a contact that specializes in Acrylic repair.
Thank you Ferguson
Norman Zeller
February 2025
Very nice store although they never acknowledged me , the store has some classy lighting.