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January 2025 by TaKarra Harden
Customer service is horrible ! I went to purchase a shoe that released on Saturday and the way the employee answered the phone and slammed it back down was ridiculous and unprofessional. I was also told that I couldn’t use my status points on the shoe because it was a retro release but luckily it dropped again on the app and I was able to use my points towards that purchase of the same shoe. So I will be returning the other one and won’t be shopping in this Finish Line anymore !
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September 2024 by Sydney Mckee
HORRIBLE customer service. Attitude from every worker. If you want a shoe, forget it. They go to the back and just stand there and say they can’t find the shoe. Also if your not black, forget it to 🥲
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August 2024 by Karla Alexander
I usually enjoy shopping at Finishline but the workers here do not want to work. They were completely ignoring all the customers.
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August 2024 by ox
workers were ignoring me the entire time, ANDD when i bought my shoes i got home, opened the box and they were not the shoes i paid for.
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January 2024 by Nancy “GG” F
The salesperson is very enthusiastic
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November 2023 by Baylee Young
I was the WORST customer with a last minute online order. Lilly to the rescue! Picked my order for me & was so nice. Thank you Lilly!
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January 2023 by Morgan Davis Baker
Selection was not what it should be for the Chattanooga store.
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November 2022 by Avery J. Ladd J
My favorite shoe store..
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October 2022 by TaEdie Richardson
Great Prices!!!Got a New Adidas Outfit,and Shoes!!!
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August 2022 by Misscoolmom31 Badillo
I just can't believe how mean these people are that works at the place in the afternoon I mean how rude can you be?????I came back the next morning and the ones that work 1st shift was actually very polite I was greeted at the door and everything.
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January 2022 by Dionne Mack
More selection for larger sizes
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December 2021 by Jonathan Morgan
Took good care of me
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August 2021 by Kiara Bush
Jamie is the best worker she does a great job
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June 2021 by R W Roberts
Not many choices
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March 2021 by Baletta Gustus
Excellent customer service