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December 2023 by Amanda Evans
The Hixson,Tn Builtwell Branch has been absolutely wonderful!! All of the employees give excellent customer service and I have never done business with a financial institution that has been better than Builtwell Bank!!
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October 2023 by eddie Thompson
Communication skills are sorely lacking. Attitudes and excuses... I'm going to invest in another bank. It's been my experience that Banks like it when you invest a couple or so million dollars....
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September 2023 by Deborah Hentz
I have been banking at Hixson branch for a long time. The people are always friendly but professional. I usually deal with Sheeren N. and she is great. Always willing to help. Great branch of Builtwell Bank
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August 2023 by Andre Harriman
I have been doing my banking at the Hixson location for about a year. The ladies are well versed in customer service, call you by name. Gretchen, the manager, is always very helpful
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August 2023 by Kaitlyn Skiles
The lady with short blonde hair and glasses was so rude and nasty to us, we will be switching banks.
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May 2023 by Nicholas Kirk
Ok I and my wife have been banking here for at least 15 years but the customer service is horrendous. I tried to cash a check there made out to me and the blonde teller who is always rude to me told me that I could only take 100$ dollars out of my account. She absolutely lied to my face. Everytime I come to this bank I have a bad experience and it's mostly do to the incompetence of the bank. The bank app is horrible and is constantly messing up. I think I and my wife will take our banking needs to regions since they seem to not lie to Thier customers and are actually friendly. Your jobs are not that hard you sit in air conditioning and count money is it so hard to be nice to your customers?
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February 2023 by Mark Wimpee
The Hixson branch is a super friendly group of people. Everyone is personable and very helpful. Marie M is always pleasant and professional. I’m glad that I bank with good people.
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February 2023 by Amanda Cherry
Me and my husband came here to get a check cashed by one of our clients and they would not cash the check for my husband because he was black!!! They acted as if he had stole the check from the company!! Absolutely disgusting!! I believe the ladies name was Marie!!
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September 2022 by Kimberly Knight
This branch has a wonderful staff, with lots of smiling faces. Marie M is always quick to greet you when you come in the door, and Sheeren N. is always happy to help a customer! Keep up the great work ladies !!
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September 2022 by Stephanie Werths
I visit this bank multiple times for work and everyone is always so nice! Great personality and fast. Marie is great and just the sweetest everytime I come through!
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August 2022 by Melinda Martello
Shereen Nino is a pleasure to work with. She has a great personality, cheerful and always so very helpful.
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July 2022 by Amaicia Thompson
I would highly recommend FVB to anyone! Specifically, Shereen. She is very personable and honest. She will always greet you with a smile! Not to mention fashion forward . FVB is the place to be!
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July 2022 by Big Bucks Pawn Test Account
Shereen Nino receives maximum praise and appreciation from our company. She is endlessly cheerful, fully competent, always a delight to deal with and is the most glamorously attired Teller ever. Should First Volunteer have any more Shereen's available, I request two.
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July 2022 by Zachary Freese
The staff at First Volunteer is phenomenal. Shereen is very knowledgeable, personable, and patient. An absolute delight!
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December 2021 by E. T.
I moved to FVB this year and I couldn't be happier with the customer service I have received since day one. Shereen always makes me smile. I appreciate everyone's kindness.
