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March 2024 by Dakota Fugate
My wife and I have bought shoes from here many times over past few years. Everytime, we have been treated well, greeted immediately, and have been taken care of. Love this store, will definitely be back!
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March 2024 by Marvin Snakenberg
The team members are always friendly and helpful. They have a wide variety of quality products and suggestions. Will continue to purchase their products
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March 2024 by Emily Knight
Amazing! I didn't get a fitting but I wanted Hokas and didn't want to go to Hamilton place so I called and they had them, I walked in and got my shoes that day and left within minutes!
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March 2024 by Cole 3.0
Always great customer service
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February 2024 by VICKI lewis
Great help; great selection; great fit
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February 2024 by Greg Carver
On my feet all day and have some special challenges with my feet. Staff scanned my feet and ankles and brought out recommendations based on the scan and my specific needs, introducing me to Hoka. Even though they didn't have the color I was looking for, they helped me get them directly from Hoka. Returned later for more, which they did have in stock. Great service, try to send everyone who asks about them to this location.
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February 2024 by Tatum Rambo
I have shopped at Fleet Feet several years ago and had a great experience. I was referred by my gym and decided to try finding some new shoes today. I am well aware to expect a wait on a Saturday, but what caused me to give one star was not my wait time….but the fact that I was never greeted and 2 other customers were helped before me. I tried browsing the shoes to see if that would get someone’s attention but that failed as well. I left without buying any shoes and will be going someplace else that at least acknowledges their customers. Again I would have gladly waited had I’d not been ignored and skipped over twice.
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February 2024 by Scott J
Nice people, very knowledgable about the product
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December 2023 by Stephanie Briana Clark
I had heard how amazing Fleet Feet was simply because of their 3D measurement system and I was a little nervous when I saw the location. I am a bigger girl and have become used to being judged a bit but when I walked in I was treated so well and was instantly made to feel comfortable and in the right place. Jasper is WONDERFUL! I came in expecting to leave with Hokas and he found the PERFECT pair of New Balances that fit like a dream! You guys are AMAZING and are the pinnacle of good customer service.
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December 2023 by Rodney Scott
I called about 40 minutes before closing. I informed the sales person that I was about 30 minutes away and needed him to hold the last pair of shoes in the size and color needed. When I arrive, he had them at the counter and ready for me to pay. I appreciate the excellent customer service received! Thank you!
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December 2023 by Donna Cooper
I came in on Black Friday. I was immediately greeted by Chase Peregoy who listened to my purpose and considerations. He took time to make sure the shoes he offered were the right fit in all areas, and I was able to make a selection. Since these are a Christmas present from my sweet husband, I must be patient and wait for my new walking companions. Thank you, Fleet Feet and Chase for partnering with me for an even better new year and wellness experience! Since Chase also informed me of the company recycling and donation focus, I will be back after Christmas to donate my former walking shoes. Thank you again!
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December 2023 by Eric Kramer
Jasper and the rest of the staff are great. Jasper patiently educated me on no less than 6 brands of shoes. i've had multiple strokes and am not the easiest customer to deal with. Love the Karhu's he finally put me in.
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October 2023 by David Phillips
Clerk took over an hour trying to find right shoes to solve my peroneal tendon issues and bright out 6 different shoes of varying support and cushioning. Lime they have a WIDE range of brands and styles within the brands. I agree with 2 friends that had been there as well as my ortho doctor who recommended them- they know their stuff.
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September 2023 by Rachel Dunn
The service here is exceptional! I came in and immediately someone came to assist me with a fitting and helped explain the types of shoes that would fit me best. I ended up leaving with shoes that relieve pain in my feet and I haven't felt pain free in shoes in months. I was provided incredible customer service and I will definitely be back!
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September 2023 by Timothy Busch
I arrived at the store shortly before closing on a Saturday. Rather than being annoyed or dismissive, all of the staff at Fleet Feet were welcoming and helpful. Davis, who helped me directly, patiently listened as I explained my feet issues, activities, and what I was looking for. He scanned my feet and explained the results to me, then he brought out several pairs of shoes for me to try on. We found two pairs of shoes that I liked, and Davis showed no impatience as I waffled over which to buy. Although the price was more than I would normally pay (or have ever paid) for shoes, I am very happy with my purchase. I have already recommended Fleet Feet to two other people.My only complaint would be about the prices of non-shoe items at Fleet Feet. While I accept that specialty stores generally have higher prices, the Fleet Feet prices for additional items (i.e. socks and other apparel) were prohibitive. I will pay more for comfortable shoes, but not for items that I can easily find at WalMart. But for comfortable athletic and active shoes, I will definitely return to Fleet Feet.
