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November 2023 by John Gravellese
This place is awesome and easy to work with Jarrod and Doug can do it all. I highly recommend them best place in Hixson by far. It feels good to be treated as if your business actually matters versus just being another number!!!
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October 2023 by Damian Luck
I had gotten a flat tire on my way home from school and I stopped on by and they gave me a new tire in within 10 minutes of me being there. Such good service as well! Highly recommended!Service: Tires
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September 2023 by Jordan Guthrie
Update: The owner refunded half of my service costs. At first, he said he wouldn't refund me because of the honest review I left. After I gave 5 stars, he said he would give me half back if I didn't leave another bad review. . . This was my first experience with a visibly angry owner & it was very unsettling to see him shaking out of anger. I shpuld have paid with a credit card & just let them handle my dispute. But, the owner said they offered cash discounts, so it is partially my fault for not thinking ahead to a potential issues like this.I should have read the other bad reviews on here before having it towed here.Forrester’s diagnosed my car that wouldn't start, they replaced a $6.99 spark plug & charged me $134 for diagnostic/labor.I picked up my car as they were closing for the day. They had just left as I was turning on my car to find the check engine light was still on. I drove the car & broke down in the middle of the lane after about 5 miles of driving. The clutch wasnt working & my car wouldn't move at all.When I called to let the owner know what had happened he said it was possibly because they forgot to “clear the codes” & that I could bring it back in but they might not be able to get to it for a few days.I took it to Ford because I needed my car asap. After they read the codes read & it was actually the TCM that needed to be replaced. Ford told me that Forester's proposed solution of clearing the codes wouldn't have fixed anything, which is correct because I asked Ford to humor me & try it out. Needless to say I feel completely taken advantage of. The owner said he would give me back money if they did more work, which would have costed me more money. So, it didn't really make sense for me to risk them not fixing my car for a second time. Seemed like a bait & switch tactic to me.
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June 2023 by Britt Hicks
They was serious and.rude.do.wee don't waist your to
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May 2023 by Jeff Camp
Professional. Knowledgeable. Really good guys to do business with. My family had been going to Forester's for years. And will continue to go there.
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May 2023 by Nate Heric
Waited a week to see them… did nothing for me… “ complete auto repair “ my a••
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April 2023 by Keith Q.
I cannot praise Foresters Auto Repair enough! besides always being fully competent with repairing my truck, they are very able and professional in correctly diagnosing the problem, then carefully Explaining what they found.so I could understand the situation and give me options. each time I have witnessed the owner Jarrett casually get involved with my repair to ask a few questions as follow up I say casually because his staff is so good. I always ask for their advice on my old but well taken care of truck. And future advice on my next one. this is a company That puts customer's and their business ahead of money. Latey, they had fixed and put in a part that my trucks computer stated I needed. after about a week the same light came on. After hours of research, it turned out that the computer was only partially correct and i didn't need the expensive part. this really blew me away. they kept my old part, put it back in, refunded all my money meaning labor also! and suggested A local place to really look at possibly rebuild my transmission. they are the reason I have decided to keep my old truck! Sincerely, Keith Quatrano
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July 2022 by Rose-Michelle Bowen
They were quick, efficient and very friendly. They were very friendly and professional. Quick and efficient repairing my tire.... I will definitely be using them again.Service: Tires
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May 2022 by Rodrigo Ulloa
Great place. Honest and helpful. Don't look around. This is the place to go
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May 2022 by Pavel Lutsenko
Jared and Doug have always taken care of all of my vehicle needs. They slot me in their schedule when is convenient for me and are always courteous. Highly recommend. I don't take my truck anywhere else!
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May 2022 by Tara B.
I dropped my Dads vehicle off on 5/6/22 for an ignition problem. They had it til 5/16/22 due to a faulty part having to be returned. which I never gave them a hard time for anytime I talked to them. On 5/16/22, the owner Jarrod Forester called me to let me know my dads car was ready and I joked around and said are you sure? even laughed to make light of it. He proceeds to tell me I can come pick my car up at anytime and then hung up on me. Id understand if I was cursing him or being hateful but I wasnt. So I waited until I got there for me to bring it up. When I walked through the door of his business I told him I was there to pick up a Kia. He printed off the invoice and sat back in his chair with his arms crossed after he saw who I was. Not only was it $120 more than I was quoted(that was resolved) But the owner said to me; I quote, " I don't give a damn and this is my business I can do and say whatever I want. If I didn't pay the invoice then he was going to keep my car. And I could come back with the cops." If I hadn't been so flabbergasted by the way he talked to me; I would have recorded him. I had never said I wouldn't pay anything, I said I wouldn't pay the new higher invoice. I have never been disrespected by a business owner like this and honestly it was vile and uncalled for. Especially when I didnt do anything to warrant the attitude. I didnt ever give them a hard time even though it was an inconvenience. I didn't deserve to be treated this way. And to hang up on a customer, shame on you. Like Comment Share
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May 2022 by tara b
I dropped my Dads vehicle off on 5/6/22 for an ignition problem. They had it til 5/16/22 due to a faulty part having to be returned. which I never gave them a hard time for anytime i talked to them. On 5/16/22 the owner Jarrod F******* called me to let me know my dads car was ready and I joked around and said are you sure? even laughed to make light of it. He proceeds to tell me I can come pick my car up at anytime and then hung up on me. Id understand if I was cursing him or being hateful but I wasn't. So I waited til I got there for me to bring it up. When I walked through the door of his business I told him I was there to pick up a Kia. He printed off the invoice and sat back in his chair with his arms crossed. Not was $120 more than I was quoted(that was resolved) But the owner basically told me \
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April 2022 by Renee Davis
They gave me a great deal on tires and really saved my family's life as our tires were awful
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December 2021 by Michael Barton
I have been doing business the the Foresters for over a decade and have known them to be straight up honest businessmen. I would recommend anyone wanting quality work for a fair price to give them a chance.Service: Oil change
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August 2021 by Mike Parker
Great customer service, very understanding of customers needs, fast turn around and overall great experience. Don't know the mechanics name but you can tell he's a solid individual that takes pride in his work. Thanks guys!Service: Air conditioning
