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April 2024 by John Hensley
I had a great sales representative he was very knowledgeable about the selections in the showroom i highly recommended Furniture Row
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April 2024 by Cheryl Slone-Rodgers
The salesperson was very nice, helpful with questions and finding answers that salesperson did not know off-hand. Good first time experience.
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April 2024 by Alexis Temple
Very poor customer service. Went in hoping to get a bed frame and/or coffee table. The products are decent enough, but we left because we didn’t want to give our money to people who couldn’t even care to greet us upon entering and leaving. The only interaction we had with an employee was her giving us a smile and then just walking by without asking if we needed help or even a simple hello. We were the only ones in the store aside from another couple, so I can’t give them the benefit of the doubt of being busy. Only one guy was talking to the other customers and the rest were sitting on their phones by the register. Really poor experience.
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April 2024 by Donna Kelley
They lied about fixing our recliner we hadn't it 2 months and the back broke . We bought 2 recliners at the same time. We will not go back to their store ever again . I do not like liars. I had made 2 phone calls and spoke to the same man, he told me that they have a mom and pop team that does repairs and that they should call that day to set up an appointment but no one called back not even the store. Do not buy any I DO NOT RECOMMEND THIS STORETHEY DID NOTHING TO FIX THE CHAIR thing from them like I said they lied.
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April 2024 by Johnny
Quick, easy, low pressure. Great experience!
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March 2024 by Christina Priessnitz
Chad was very professional and after telling him what I was looking for he took to exactly what I wanted and he wasn’t pushy, which I like. Thank you
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March 2024 by Bill McElhaney
Shayla was very helpful and pleasant. She offered many options and suggestions.
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March 2024 by Thomas Garner
My sister in Law, Kathy Mygrant, needed a bedroom suite for her new appartment and her Sales consultant, Chad, helped her find the best deal wrt Value for the price to stay within her budget. She is very happy with her experience. Very Knowledgeable and Helpful.As luck would have it, I had not intended on buying anything for my wife and I but Chad also answered my questions to help me narrow my choice for a new lining room set. Interest free financing was another plus in my decision. We had a very pleasant shopping experience and we'll be back when its time to replace our Master bedroom suite. Thanks Chad!!!
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March 2024 by Jacob Whitener
Just easy to deal with and good selection
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March 2024 by Garry Rawlston
We found exactly what we needed. And with better quality than anyone else in town. Ask for Chad, he was a pleasure to work with.
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March 2024 by Jesús Sobero Delgado
Good quality, great prices and the best service with Chad
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March 2024 by Melissa Shaw
Quentin was a pleasure to work with. Very friendly, listened to what I wanted and worked with us on 2 separate visits. Store was clean and pleasant.
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March 2024 by Aaron Woody
My wife and I are somewhat new to Furniture Row but have been very pleased with each visit and purchase! If you’re looking for home furnishings in the Chattanooga area please reach out to Quentin Normore, as he is 5 star service every time!!
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March 2024 by T Anderson
⚠️If you are considering ordering custom furniture and everything is not as you ordered DO NOT accept it! ⚠️I designed and ordered a couch set nearing the end of the pandemic and of course there were supply chain issues and huge delays. Upon delivery, there was a pillow that was very awkward. The MANAGER asked me to give it some time and let it "settle." We talked a few weeks later and he asked me to give it more time. Well now, apparently, I've given it too long because the manufacturers warranty has expired and it can cost me a guesstimate of $150 and that Manager is no longer with the company!
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March 2024 by T
Had a great experience at Denver mattress and furniture Row today would highly recommend buying your next mattress, bedroom set or furniture from them.
