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April 2024 by Mike B
Great instructors
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March 2024 by Thera Thomason
Sauna is pretty dirty. But good equipment.
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March 2024 by Ron Rench
I work out regularly at my Golds Gym, always clean and friendly!
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March 2024 by Jesse Lively
Direct tv has not work for about 6 months. The equipment old and needs replacing.
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March 2024 by Becki Wilson
The equipment needs to be wiped down all over and the cables oiled regularly. Enjoy working out here. I like the people, the classes, the layout , etc...It just needs to be kept clean.
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March 2024 by April Cox
The lady was very nice. I just wish that this location offered a little more, so I didn't have to travel to another location. This location is crowded like others.
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March 2024 by Jerry O
The Staff is great, but the owners clearly don’t give two sh*ts about maintaining this location (or Lee Hwy, or Downtown). Broken toilets, broken equipment, the inevitable Gold weight plate hunt, a sauna that’s usually 30° below optimal temp (150-170°). The only bright note is that it’s cleaner than the other two Chatt locations, but that’s because of the daytime counter staff.
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March 2024 by Sarah Sasse
If I could give 0 stars, I would. This is the absolute WORST company and their employees are just as bad. I signed up with Golds gym back in Sept. Shortly after, I received a text about personal training. I met with, Don Lawson (who doesn’t even work there anymore), a few days later. During our meeting, we talked about my goals and then about pricing. I told him I would think about it and get back with him, and of course, he insisted I sign up. I asked him if there were any cancellation fees or contract and he said “No, you can cancel your month-to-month at anytime”. I asked because at the time my father wasnt doing well at all and ended up passing in October. I wasnt going to sign an additional contract for training since I already had one for my gym membership. Anyways, we went to Don Lawsons’s desk to fill out my paperwork and when he asked me to sign he said, “this is just giving us permission to charge your credit card, sign and initial” So I did, not knowing it was an actual contract! & of course, I should’ve read what I had signed, but didn’t feel the need to since he answered my questions and assured me there were no additional fees or contract! So fast forward to December, I reached out to the gym to let the know I had to cancel & whoever answered the phone took my information and said ok, “we’ll take care of this for you”. I was charged in January and of course, I called to find out why. Well come to my surprise, I was supposed to cancel through lighthouse and I didnt even know who that was or why!! Leslie from Golds reached out to me to let me know I needed to go through Lighthouse and sent me the link where I could do so. I filled out a request to contact online, and shortly after I received a response saying I signed a 1 year contract and it would be $299 plus the month to cancel. I explained to them what all had happened, but none of that matters. I reached out to Don about the matter and his response was “ sorry you didn’t understand”I have spoken with the gym manager over in Hixson, Zach and the manager over lighthouse personal training, Kyle Hudson at the Lee HWY location, and they “cant” do anything about it. I reached back out to operations with lighthouse to request a payment plan for the cancellation fee and no, thats not allowed!! They’re in no hurry to respond and are RUDE.Yes, it is my fault I didn't read what I signed. I didn’t expect Golds to be partnered with a dirty business. I just want to spread awareness to STAY AWAY AT ALL COST! They are dishonest. I will say that Zach, the manger in Hixson is nice, aside from the fact he insists nothing can be done..
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March 2024 by Jv Kanonhall
Big gym, currently they are renovating. Making it feel like a Gold’s experience. Great staff, only issue is keeping up with paper towels to wipe equipment. Otherwise great environment.
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March 2024 by Matthew Mayo
I visited on a guest pass, and this place was a mess. The machines are old and kind of weird. The machines aren't logically grouped together, like all the chest machines together, legs together etc. I spent a lot of time walking around trying to figure out which machine does what. The cardio equipment was filthy. They did have a pretty cool powerlifting area with plenty if squat racks.
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March 2024 by Jeremy Black
Nice people and everything I need to workout just hard to workout after knee surgery and back surgery but I’m going to keep going. Got to get about 50 lbs of me
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March 2024 by Alexis “Lexi” Beatty
Use to be one of my favorite gym, everything isn’t out in the open as much as Crunch. And this Golds was and the few gyms to offer a kids center, the one on lee hwy takes more kids than they are supposed to, and is so busy. So I loved coming here to work out and know my daughter was going to watched, it was nice to have a good gym think about parents. Now I’ve been displaced, really wish they would bring it back.
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March 2024 by Susan Stringer
Feels like Home. Contrary to other reviews, the Hixson branch is Very Clean! The staff is polite and friendly. The equipment looks new and in good repair.
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March 2024 by Ernie Perry
The worker are nice and friendly but it is real dirty it needs a good cleaning
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March 2024 by Janet Johnson
Class was great. When I have more time I'd appreciate a tour of the facility.