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March 2024 by Benjamin Herring
Had a great experience today when I came in to have my wife’s rings cleaned and to try on (and eventually purchase) a new watch. Jaime, Melissa, and Laurel were all very helpful and knowledgeable.
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February 2024 by Patsy Thrasher
Jaime Johnson was amazing! She met me and my fiancé at the door and quickly showed us selections that suited our tastes. I was not expecting us to find our rings so fast but it was super fast with Jaime!
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February 2024 by Jamie Kelley
Jamie Johnson was so kind and very knowledgeable helping with a Pandora bracelet
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February 2024 by Brandon Rossi
Chris was extremely helpful when I needed my ring resized. The entire staff was friendly and professional. I'd certainly do business here again.
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January 2024 by Kyle Mitchell (kylo94)
wE cAnT SiZe IT uNlEsS ItS a DiAmOnD
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January 2024 by Wendy Drake
My fiancé bought my engagement ring at Jared’s. I had it sized in store and it fit perfectly. The staff is eager to help and are friendly. Thank you for a wonderful experience.
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January 2024 by Debbie Tigue
Great jewelry store!! Staff is very nice to deal with and the repair department does outstanding job! Highly recommend!
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December 2023 by Tammy Huddleston
12/26/2023 was the first time I had ever been inside this store. Bobby McDaniel waited on me and his customer service was some of the best I have EVER encounter. He went above and beyond to help me and I will definitly be a customer of there for years to come because of it. Thanks Bobby!
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October 2023 by Alison Leon
This was my first time coming into the store. I was looking for several pieces of jewelry and ready to buy. Was even hoping to ask about custom pieces. I was so displeased with the service I received that I left and decided to go elsewhere for my jewelry shopping in the future. I asked to look at two necklaces and the sales lady literally pulled them from the case, left them on the display, would not let me touch them, would not set them both out at the same time so I could compare, read the price real quick, said they had financing, and shoved them back in the case. Then she said, "If you need anything, I'll be at the counter. Clearance is over there." My husband and I felt very judged and insulted. I understand that letting customers know about financing options is a part of sales. The way it was done was less obligatory sales pitch and more, "you don't belong here". I will never come back here. I went ahead and gave 2 stars instead of 1 because I am very certain that if I had the other sales lady, I would have had a better experience. I could see the good care she was taking with her customer. Please note that I am posting this on a different day than it happened. I am aware that at the time of this posting, the store is not currently open.
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October 2023 by Nathan Moss
Jaime Johnson . Did a great job helping me purchase my first Watch . I came in with an idea of what I wanted and she pointed me in the direction of something that was even cooler !!! 10/10 experience!
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October 2023 by J.D. Cooper
Jaime helped me pick out a beautiful gold bangle with pearls for my girlfriend as an anniversary gift. I was unsure exactly what I wanted, but she was able to ask me questions about my girlfriend to help make the best decision possible. Additionally, she was able to answer all of my questions concerning different types of metals used and styles of bracelets. Ultimately, I am more than pleased with my decision and am very appreciative of Jaime for her help. 10 out of 10 would recommend!
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October 2023 by Peggy Vance
My husband bought my wedding ring ensemble from Jared six months ago. Since then, two of the diamonds have come out of the engagement ring. I took it in yesterday to Jared's. The lady who helped me insinuated the whole time that it was my fault the diamonds came out, not that there could be something wrong with this particular set. She gave me a highlighted brochure stating when I should not wear my ring; when I sleep, when I shower, when I do my hair, when I work around the house, etc. If their jewelry is no more sturdy than that, why pay the high prices for it. My husband & I left there very upset. He said, we will not buy anything else from them. We went to them originally because we thought we would get better quality products but that has not been the case. And customer service yesterday was not good.
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October 2023 by Abby Burchard
Jaime helped me and my husband get our 6 month cleaning for our wedding bands set up. She did an excellent job answering our questions and was so helpful with explaining the process. Definitely recommend getting her to assist you when you visit!
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October 2023 by Stacey Buss
Jamie was extremely professional and knowledgeable. I was very impressed especially after hearing she was just starting out and at a young age. She is going to grow and do amazing things for the company!
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October 2023 by Jen Cross
Katherine at the Jared in Chattanooga is a real gem! She is professional, kind, diligent, and truly knows the industry. Two of my rings that I brought in for resizing are heirlooms, so it was important to know that they were in good hands. My husband-to-be and I can’t thank Katherine enough for all her help, expertise, and patience!
