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March 2024 by Mercy Casperson
Amber was amazing, helping me work something out so that I could have my perfect ring!
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March 2024 by Angelita Mcghee
The service was great and the staff was Awesome Mrs. Fellicia gave the perfect for my Bride Thank U Kay's
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February 2024 by Kai Janson
Absolutely delighted by her service and friendliness. Perfect service. Will be back for more!
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February 2024 by Natalie Di Francesco
Highly recommended, I was able to choose the engagement ring of my dreams!! :)I would like to thank Jenna (Diamontologist with 17 years of experience) that works at Kay's Jewlers in Chattanooga. I had a wonderful experience there. I highly recommend anyone looking for en engagement ring to go see a diamontologist with experience to ensure you obtain a high quality diamond ring, with all of the paperwork that demonstrates the quality with proof. :) I made sure to do my research and seek out a diamond specialist for my ring so that I could be certain I would get what I wanted. Jenna is an excellent listener, she pays attention to detail, and she was great at detecting what I liked and my style. Also, she made sure to find what I wanted quickly (within 2 weeks time). Overall, wonderful place, great quality diamonds, excellent service. Jenna is also very personable, approachable, kind, sweet, attentive, and detail oriented. I highly recommend Jenna and Kay's Jewerly for your special engagement/wedding rings! :) <3 <3 <3
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December 2023 by Kendra Iarussi
Jenna always does a great job when I stop in! Definitely cares about her customers and her passion shows!
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December 2023 by Michael Vaughn
Awesome Service From The Whole Staff, even tho we deal with Mrs. Jenna.She knows us on sight, she has learned our style and she goes Above And Beyond expectations. Mrs. Jenna is Sweet, Pleasant and Wonderful.We Never Have Any Issues At Kay's and the Staff at Hamilton Place.
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December 2023 by Melanie J
Just curious as to why this location cannot seem to ever open on time when the rest of the mall is open… nothing is consistent with this location. Just save yourself the trouble and go to Finks or Jared. Staff is also very unkind, I would definitely not recommend this location to anyone. This location might as well close like the Northgate location and save itself the trouble.
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December 2023 by Carla Rookard
Kelcey was so nice and patient. She helped me find my he perfect band for my wedding set and was so kind the whole time
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December 2023 by Hawi
Kelcey was a huge help to my fiancé and I when we were shopping for wedding bands. She was at tentative and never rushed us knowing we weren’t buying the first visit. We did come back and would recommend her to anyone!
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October 2023 by Emily Wallace
Gina at hamilton place is ABSOLUTELY wonderful! I would come back and see her every time and will definitely recommend her to my friends! Can’t wait to come back and shop with my girl Gina, she makes you feel so special with every purchase!!
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October 2023 by Payton Henderson
Amber and Jenna were so wonderful and helpful to help find a new wedding band for my husband.Highly recommend this Kay’s store!
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October 2023 by Jamie Jennison
I went in with my husband to get my ring cleaned. I was told it needed to get sent off to be fixed before it could get cleaned. Then I went back in to send it off after our anniversary. The older lady with the platinum blonde Bob cut helped me and was extremely aggressive, rude, and unprofessional. When I stated that to them with explaining what I wanted she got even more aggressive. Today my ring came back in. It was even dirtier then when it was sent off to get fixed and cleaned. I had to argue with the person again to do what was requested.My husband and I have been Kay’s customers since 2010 and have never dealt with these issues before. It seems like this location has some real big issue that need to get fixed with customer service.
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August 2023 by Daniel Kay
Jenna, Rita, and Carly were AMAZING! My wife’s engagement ring was misplaced and they were so helpful in finding a replacement. They managed to upgrade the ring at no extra cost! I also got a little something for myself ? I absolutely love this Kay’s
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July 2023 by Kennedy Melton
Amber was extremely friendly, super helpful & was just overall AMAZING. I couldn't recommend her more. I will definitely be back!❤️
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July 2023 by Amanda Patton
Amber was GREAT! She was so knowledgeable and friendly. I'll definitely be coming back, and I'll be recommending her to everyone!
