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September 2025 by Jessica Hambrick
Daren was fantastic. Told us about the current promotion. We bought 2 hats, with embroidery. He’s super nice.
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August 2025 by Jason Moore
Not there anymore
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April 2025 by Dillon Pittman
Not happy with the service and the customer service was the same quality.
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February 2024 by Bobby Taylor
No popular caps with top nfl teams
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January 2024 by DeterminedJedi78
Idiot, Bone Thugs in Harmony imitation Manager acted and talked to me like I was some kind of completely unvalued Customer when I tried to return two brand new hats and a beanie I literally haven't had for 24 hours. I watched Friday last night and his attitude reminded me of Big Worm (cough), I mean Big Worm. Dude get out of Customer Service, you just lost a Customer of 30+ years! Congrats on being Manager for two years at this location, you're a complete idiot at your job.
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February 2023 by dirty loo
Can't show up on time to open store
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December 2021 by Auto Tech
Great customer service Hat selection was fully stocked!!!
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December 2021 by Brandyn Honea
I love this place I love hats and they have great hats a bit pricey but still good 8/10
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November 2021 by Anthony Raffa
Called this location to ask a quick question and was met with extremely poor phone etiquette.
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April 2021 by Shea Howard
Excellent customer service, even when the store is packed. The manager Dakota is incredibly helpful and has a great eye for design and customization.
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April 2021 by Richard bays
Lids is great for best hats new era has to offer amazing selection
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April 2021 by Billy Tyler
Needs a better selection
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February 2021 by Stag Black
Love this place. The people are super friendly and accepting. My boyfriend and I got some hats there and got to talking to them and the place is super inclusive now and they’ve even hired a quite a few lgbtqia+ members. They did a great job designing our hats and they got it done very quickly. Just from our experience their I think people can be a little unrealistic in their expectations from the staff and forget these are just regular retail workers and not skilled artisans. They are skilled and talented for sure, but again, it’s a hat store and most of these people didn’t take this minimum wage job expecting to learn a complex job and machine like that.
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February 2021 by L Z Johnson
Had a pleasant experience, staff very friendly and helpful, product ready when promised and we'll done.
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January 2021 by Frances Hatmaker
Cool hats
