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January 2024 by Matty C Underwood
I had an excellent experience with Jeffrey Bell in Sales, Mike, and Tony! They were incredibly friendly, made the process very easy, and I have been through other dealers where that was not the case. I needed a reliable used car with a clean record quickly, and they made it happen. I had done a lot of research on their inventory prior, and they were very straight with me on their products consistent with my previous homework. I strongly recommend Long Hyundai in Chattanooga!
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January 2024 by Satori Hayes
Phenomenal experience! From the moment we pulled in, to the moment we drove off the lot, we never felt pressured. We were treated with the utmost respect throughout the entire process. Walter was the best, most honest and genuine salesman I’ve ever worked with. The sales and finance managers both gave better service than I’ve experienced at any car dealer! Everyone was honest, we got a great deal, and left feeling like part of the family! Our salesman even called to ask how the vehicle was doing a few days later. Most definitely a repeat customer!
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January 2024 by Sara Finley
If you decide to come to Long in Chattanooga, Jeffery is your guy! He was so patient and knowledgeable about our options without putting pressure on us. My husband found a great deal on a 2014 Honda and we will be sure to tell everyone we know to check out Long's great selection! Shout out to Jeffrey and Tony for making our shopping experience so easy!!!
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January 2024 by Jennifer Ellis
I had the best experience shopping for a new car at Long Hyundai ask for Eric McKenzie and let him know Jennifer Ellis sent you. He was honest and very patient through the process of helping me to find the perfect suv. If anyone is looking to buy a new or used vehicle go to Long Hyundai of Chattanooga and ask for Eric McKenzie. This was the best car shopping experience I ever had!!
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January 2024 by Jack Brooks
If you are purchasing a car make sure you ask for Don or Jeffrey. They were great to work with and very helpful! I purchased my first new car and they took the time to explain everything to me. I was very happy with the deal me made and how easy the process was. Thank you for making this a memorable experience!
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January 2024 by Rodney Jones
I recently had the pleasure of purchasing a vehicle from Long of Chattanooga, and the experience exceeded my expectations. I would like to express my gratitude to Tanner, who facilitated the entire process with commendable professionalism.From the outset, Tanner's knowledge and courteous demeanor made the car-buying experience both efficient and enjoyable. He patiently addressed all my inquiries, guiding me through the selection process with a understanding of my preferences (wanted a race toy) and budget.Long of Chattanooga boasts a welcoming atmosphere, and the entire staff demonstrated a high level of hospitality. The dealership's extensive inventory ensured a diverse range of choices, and Tanner's expertise was instrumental in helping me find the ideal vehicle.In conclusion, I highly recommend Long of Chattanooga for those seeking a seamless and pleasant car-buying journey. Tanner's exceptional service and the dealership's overall commitment to customer satisfaction left me thoroughly satisfied with my purchase. Thank you to the entire team for a remarkable experience!
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January 2024 by Shannon M
We recently purchased a used vehicle from Long Hyundai. Artis Toney was our Salesmen and we couldn’t have been happier with him as a salesman! He was honest from the start and we immediately felt at ease working with him! He answered all our questions and gave us a great deal on a car for our daughter. The car had to be serviced so we couldn’t take it home the day we purchased it. Artis communicated with us about the status and when it would be ready for us to pick up. He even came in on his day off to make sure he was there when we drove it off the lot! We will definitely be sending more business his way. We had a five star experience!
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November 2023 by Isaac Barukh
Jamie Pierce one of the top sales associates did a great job finding the color and trim level we wanted. She was incredibly helpful without being pushy whatsoever and greeted us, remembered us, and answered all our questions. She was instrumental in us making a decision to purchase a 2024 Hyundai Toucan. Top five star for Jamie.After a couple of redo correcting dollar amount errors in the car finance documents and much frustration with the financing process I left with a feeling of being taken advantage off. This situation needs to be looked into and corrected as soon as possible.
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November 2023 by T S.
Wanna give a big shout-out to Don for all the help he put in and did his best to get a good deal!!! I love this Dealer so much. Everyone was so positive with smiles on their face when you walked in and they were all very friendly to tried to help you even when busy. A dealer that trying to get you a good deal not just want to make money off you. Don was the best salesman I ever had, he’s very helpful above and beyond most car salesmen I’ve met. I highly recommend Long Hyundai if anyone looking for a dealer that would try their best to get you a good deal. Big 5 Stars!!!!
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November 2023 by ERYN QUEEN
They did a great job finding the color and trim level we wanted. They were incredibly helpful without feeling pushy whatsoever. We came a few times to test drive and look and each time Don greeted us, remembered us, and answered all our questions. We are very happy with our new car!
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November 2023 by simply private
Let me share with you the very pleasant experience I had at Long Hyundai of Chattanooga with Eric McKenzie. In my desire to learn of hybrid and electric automobiles, I stopped in. They haven’t any electric vehicles yet but they will soon be available there, they have already installed a charging station at the dealership. Eric was very helpful by taking the time to provide information I asked for. Also he was showing other vehicles to me, suddenly he turned and started quickly walking away. All I heard was “come on, I have one I want to show you”. He had a pre-owned certified 2022 Genisis GV80 3.5 liter Prestige line SUV. the car had 36,000 miles on it and was $20,000 less than a new Genisis Prestige. I told him that was a nice car and that I really liked it, but I wasn’t convinced I should buy it, even after a test drive. I only owed $5,600 on my used 2018 Audi Q5 which had 67,000 miles on it. While Eric and I talked, the car received constant attention by prospective buyers and there were a couple of very sad people when they were told somebody (me) was buying it. I will quickly close this long review by saying1. The price was good2. The mileage was low3. The Genisis reputation is excellent4. It is less expensive to service than my Audi5. They gave me the highest trade in value, plus a tax incentive on my car.And here is what put me in that car6. The car is certified it carried a 10 year or 100,000 mile manufacturer warranty on the drive train7. It also carried a 5 year or 60,000 mile bumper to bumper warrantyOh, and let me emphasize the luxurious appointments of the Prestige GV80 are very refined.I tell Eric when I talk to him “it just keeps getting better, and better!”
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October 2023 by Ian H.
they had my car for over 3 months to put an engine in. never answers, never returned calls, no one ever knew anything, NO COMMUNICATION WHATSOEVER! called them and Hyundai corporate at least 14 times between the 2! they killed my battery and tried selling me a new one even though the battery was literally brand new! FINALLY got it back after 3 months and my AC don't work, cables weren't hooked, missing bolts under the hood, my steering column is messed up,etc. I have never ever in my life had unprofessionalism like this. and other than the brand new engine they had to put it because of the recall, I got my car back in worst shape them I gave them in! I begged Hyundai to let it be taken to mountain view Hyundai instead because i knew long service department wasn't the best. I will for now on drive the 35 mins to mountain view Hyundai before I ever deal with long Hyundai again. even if it's only 10 mins from my house!
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September 2023 by Lolly Lou
Don did a great job. I forgive him for being a salesperson. Somebody has toDo it. ? I do love the little trucklette.
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September 2023 by Bob Carman
David and Ardis were awesome to deal with! I recommend them to anyone looking to buy a car! I'm gonna tell everyone I know that needs a car to see these guys!
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September 2023 by ThatTrickyTotter
So after buying my new Santa Cruz from Jamie Pierce and the Long Hyundai group, I have been loving every minute driving this vehicle! They were able to help me out and get me the one that I wanted.
