-
July 2025 by Stephanie S. (SMS)
I was traveling with my children and my daughter had to use the restroom urgently. This was the first gas station we could find and we stopped so she could use the rest room. We rushed into the gas station to find that the restrooms had been roped off and were closed, apparently because someone had just cleaned them. I approached the counter to plead my case because my daughter was in tears about to have an accident. I asked the attendant I was could please use the restroom and he just said “restrooms closed!” I begged to use the bathroom because my daughter was about to wet her pants. He told me to talk to the manager who appeared to be sitting with her face in her phone behind the counter. When I asked to use the restroom because my daughter desperately needed it, she just looked up, and said “restrooms are closed! You need to go somewhere else” with an authoritative attitude. My daughter was bawling at this point. I had to leave with my crying daughter and luckily I found a McDonalds who was kind enough to let my daughter use their bathroom before it was too late.
All I can assume is they don’t have children because any decent human being would have allowed a crying child to use their bathroom. I would have gladly re-mopped the floor so they wouldn’t have to be bothered with it after just so my daughter could have just simply used their bathroom. Minimum wage employees at their best I guess.
-
June 2025 by Grant Kees
Diesel pump is very slow, it shouldn’t be pumping 2-3 gallons a minute. Filling a pickup took 15 minutes.
-
June 2025 by Michael Mitchell
Frequently I find myself being approached for purchase of Alcohol after Selling Hours by customers who want to debate or argue their position for trying to purchase it after Sales Hours as defined by The State of Tennessee. At times I have gone through lengthy argument sessions, verbal harassment, and fit pitching sometimes being public disturbance in nature while in front of all the other customers. Recently I had a woman who was going to stand in front of everyone in line and loudly obstruct their ability to peacefully purchase their items and leave. I called the Police on this and they showed promptly and she was eventually stopped later in Whitfield County and taken into custody. Mapco puts us through lengthy training courses and videos and especially concerning Age Restricted Products. Its a very serious thing. The Team at this store does very well concerning the issue and at times puts up with a substantial amount of undeserved conflict and strife from people that don't really know the laws and then want to tell us that we do not know. Here I have posted the actual law... T. C. A 57-5-301b - Selling Hours.
This being from the actual Mapco Age Restricted Product training video. What most people do not understand is Mapco entrusts us with the responsibility of caring for and maintaining its business and certain aspects of it are non negotiable. They can be closed down here for Age Restricted Violations. This document for all to see so that there is no confusion concerning the laws we have to follow. This is absolute and has to be complied with. Thanks to so many of you that understand this is just the way it is!
-
June 2025 by Steven Crowley
Worst mapco I've ever been to. It's absolutely disgusting there parking lot is always trashed the pump receipt machines never have paper in them not to mention if you dare say anything you get a very hostile black lady that tells you oh well that not my job you need to shut up and go on somewhere. After standing in a 15 person line cause there's no other employees out front cause there in the damn cooler getting high as hell and come out smelling like a skunk.
-
June 2025 by Keisha Chambliss
Good rewards
-
June 2025 by Destiny Cal
Great store, store was clean smelled very great, will continue shopping here since we have a great rewards program, bathrooms were very clean and in shape, employees were outstanding!
-
May 2025 by Dylan Hebert
Some of the most rude employees ever, that work at this location.
The bathrooms are always filthy, and out of order. You can’t ask them a question without them rolling their eyes at you. And the store is disgusting.
The one woman that’s working there clearly hates “her” job and should quit or get fired for taking out anger on customers. If you’re traveling, don’t even waste your time, stopping off at this location. The bathrooms will most likely be out of order and their attitudes will just put you in a bad mood.
-
May 2025 by Luis Sánchez García
Restrooms out of service
-
May 2025 by Don Goff
Off interstate a bit and tricky to find. Other than that it’s the 1 of 2 places open on the area so I’d stop again
-
July 2024 by R. R.
There's a really nice looking manager in a very nice white shirt and khakis and dress shoes in this gas station right now. Friday July 19th, 2024 11:11 am
This is the most disgusting gas station. But this is what makes me mad the most..... This is Exit#1 coming into Tennessee into the area of Chattanooga... This gas station is a very big stopping point for travelers going in and out of the Tennessee Georgia line. I would think and hope that mapco would want this gas station to be a reflection of how awesome this company can be especially coming in to such a tourist type area. I'm so surprised that it is so unprofessional and nasty on the inside all the while the manager in the nice uniform inside it's completely oblivious to how horrible his store looks.
-
July 2024 by Walker Bazemore
Great breakfast biscuits!
-
July 2024 by Christopher Strawbridge
Always good service in the early morning hours
-
July 2024 by John H
Ghetto! Stopped in, fought with the gas pump wouldn't let me pay because I wasn't using a debit card so I use a debit card still wouldn't let me pay so I had to go inside. The cashier was trying to be funny and harassing me when I was just trying to buy gas. Not to mention everybody living there looks like they belong on America's most wanted. Literally won the worst places I have ever been to get gas, I'm just happy I didn't get robbed
-
May 2024 by George Davis
Asked for a plastic bag and the cashier licked her fingers to retrieve it. When I informed her of her actions she snapped at me " I have to". I told her no she did not have to as there are other ways to get the bags without her saliva. She totally ignored me and was offended I said something to her. Covid has not disappeared. Needless to say I left without a plastic bag.
-
February 2024 by Donovan Daley
The gas price on the sign and the pump did not match.
