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“Very pleased with overall experience, from first contact in store to delivery one day (!) later. Charlie was an ideal salesman, listening to what we really were asking for, explaining with care and humor the different options, both in mattress characteristics and in price range. I would go back to this Mattress Firm at Shallowford Road and expect great service.”
“This was honestly the best retail experience I’ve had since moving to Chattanooga. Everyone at Nooga Mattress was super friendly and easy to talk to, and the whole store has a really calm and welcoming feel. No pressure at all. Just helpful, knowledgeable people who seem to really care about what they’re doing.
They made the financing process really simple, and the mattress I ordered came in pretty quickly. What really stood out was the delivery. In the past I’ve had to wait weeks and then deal with a rushed or careless delivery team. But these guys were right on time, very polite, and got everything set up smoothly.
Start to finish it was just a great experience. I’d definitely recommend them.”
“Eric was a wealth of information with true care for the customer. He wanted to make sure I got what I needed and what I was looking for. He made the process easy.”
“The service I received was of high quality, from the selection of the product to the delivery of the product, I would like to thank Mr. Gustavo for his excellent service and his dedication to helping me get what I was looking for.”
“Wes is a great person to deal with. Very polite. Listens to your problems and addresses any concerns. I highly recommend that you visit Wes at the North Market St location in Chattanooga. He has a great selection of high quality products at reasonable prices to show you. Gary S.”
“So thankful for Sandy’s help! I was in the middle of a move and needed a bed frame. She guided me to exactly what I needed and even helped me load it in the car. I was in and out in 10 minutes!”
“They where awsome.
Vary nice and clean store.
We went in not sure if we where getting a mattress that day but after they broke the mattresses down for us to find the best one for us and best for our budget right now. I highly recommend. And we love our mattress and so do my fur baby's. Thank you guys so much yall are wonderful and I will definitely come back.”
“Stephen was incredibly helpful, friendly & professional. He was never pushy & was very patient while we made our decision. He was knowledgeable about the product & ensured we were making the right decision for us & our mattress needs. He never got annoyed or frustrated no matter how many mattresses we wanted to try. He even went above & beyond in doing research wrt a specific question I had asked. He didn’t just sell us anything to make a sale, he ensured we really were getting what we wanted. The reason we actually chose Murmaid was not just the fair prices but because Stephen made us feel so welcome.”
“We went to purchase an adjustable bed for an older relative. Had been to a few other stores, but prefer local. Chattanooga Mattress and Futon did not disappoint!! The owner helped us choose the right mattress and frame and it was perfect firmness and perfect for the motion frame.Not at all pushy!!!
The knowledge that not only the owner, who helped us pick what we wanted, but also the knowledge and care of the delivery people was wonderful. Exactly what you want from a local business!!!! BUT, THE PRICES were far better than the other stores we visited. Delivery prices were responsible and it was delivered and set up in just a few days.
Yes, we recommend this business and will definitely go there for the next bed we need!!!”
“I saw this place advertised on a billboard and since I was in the market for a mattress, I decided to stop in. Once you walk into this establishment, You feel very welcomed. The employees are very knowledgeable and also laid back which made me very comfortable. Pricing is the best I’ve seen in the area for the quality of bed. Their adjustable base is a great product that they sell as well. I recommend them to anyone who is in search of a mattress. I’m so happy I came across them.”
“I wanted something specific, & I didn't find it today, but I got a great bookcase-type tower for an amazing price from a very nice young man named Derrick. I'm extremely happy. Thanks!”
“We've bought multiple pieces of furniture now from John. Great products with a lot of customization options. Importantly they stand behind the products and hold to their promises made at purchase. John has been great to work with. He knows his product well and how to help a customer. Highly recommended.”
“Called the store trying to find a certain brand pillow and the manager (Chris) was extremely helpful. Nice to experience great customer service over the phone these days!”
“I needed a sectional quick! Abigail spent several hours with me helping me brainstorm all the things…style, fabric, availability, and the ability to be very custom. We found the perfect sectional for the room. Abigail was so welcoming and professional in every way. Don’t hesitate to stop in and see the gorgeous selection of furniture they offer.”
“Jaime was awesome she answered all of our questions helped us through the whole process she was very polite and kind and very very knowledgeable. It was an excellent experience. She helped us pick out furniture that went together and a few pointers on what might match with other items in the store. thank you so much, Jamie. You have been a blessing to us.”
“Very nice lady. She has some good prices and really nice bedroom sets. They deliver as well. I just want to buy everything if I could I live the different styles of furniture.”
“Jane was absolutely wonderful to work with! Very patient and never pushy. We are in love with the decisions she helped us with! Will see her again in the future!”
“If you need a mattress, this is the place to go! I had shopped all over Chattanooga before finding Freeman Mattress Outlet. I was treated like family, but better. I purchased 2 queens and 1 king and came out spending a fraction of what the big stores are asking for the same product. Same day delivery was quick and professional. Sylvester Freeman has a customer for life. I will definitely be back and send all my friends. Thank you, Mr. Freeman. I can't say enough good things about you and your business.”
“After extensive researching and shopping, I decided to purchase at Ashley. The sales people were informative, not pushy, and very helpful. SHOUTOUT to Harry Fields, Ashley Fields, and store manager Darryl (I’m not sure of his last name).. They were GREAT.”
10AM - 8PM
6242 Perimeter Dr, Chattanooga
Mattress Stores
“Bri and Matt were so incredibly helpful. The bed we went for wasn’t in stock, and they showed us so many other options. The whole transaction took less than an hour, including loading to our truck. We love American Freight, and Matt and Bri are two amazing examples of excellent customer service. We will be back again!”
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“We looked at nine other mattress stores. William is the reason we purchased from Denver Mattress. He was very helpful, polite, patient, and knowledgeable of the products. He remembered us from a previous visit and should be commended for his customer service.”