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September 2023 by Jonathan Mcelrath
The "Supposed GM" Will lie and charge you fees that are optional. I worked at MetroPCS, and know. For instance if you're an existing customer getting an upgrade you're not supposed to be charged an activation fee, because you're already a customer. If I had to describe him in one word it would be inadequate as an employee , or anything else.
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July 2023 by Brandon Painter
Great help
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July 2023 by tishaw7
Need a phone awesome no contact great prices
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November 2022 by Alexander Bishop
Josh was amazing. He helped me out with transferring my old phone to my new one. He was extremely patient, kind and more than helpful. best customer experience I've ever had.an all around awesome guy.
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August 2022 by Jason Hill
My favorite metro store. Super friendly and helpful. I literally drive 45 minutes or so to avoid my local metro in Fort Payne al and this locations is one of the best.
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January 2022 by Charles Somerset
T-Mobile has always been good to me. When I killed my phone by falling into the river at Cummins Falls, they went out of their way to help me restore almost two years of Waterfalling memories with my son and daughter. The coverage is excellent with few dropouts, and we go to some pretty remote spots. They always give me a 3 day extension if the bill falls on a financially inconvenient date, and every representative I speak to is courteous, efficient, and product savvy. Today's visit for a Galaxy Tab was no different. The store on 23rd was out because of the holidays, but they redirected me to Rossville Blvd where new stock had just come in. It took 15 minutes, and I was out the door. Thanks T-Mobile, as long as you stay like this, I'll keep giving you my business.
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January 2019 by Jimmy Lofurno
Great phones and great customer service!
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September 2018 by Jackie Small
They screwed my whole service up and when u call and ask questions they say they cant help call the 611 #
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August 2018 by Shawn Moore
Great Help. Everyone was very nice. Got the Stylo 4 for Free when I swapped from Verizon. Nice size phone and the service is fast.
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August 2018 by Sandy Lopez
Great employees and fast service. Thanks!!
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July 2018 by Ted Pittman
Get free phone with number change.
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February 2018 by Charles Detre
Nice and fast service
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December 2017 by Mary Boyle
Very helpful and knowledgeable phone associates that will always help you get the best deal!!
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September 2017 by daniel harris
they helled me lick out the perfect phone
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July 2017 by Roy Oliphant
Very good nice people to deal with
