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January 2024 by Brandon Bacon
Sam provided excellent customer service. Thank you!
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January 2024 by Stephanie Elmore
SAMSNTHA (DISTRICT MANAGER) Did the most Tomales sure I was taken care of. She stayed over an hour(after closing hours,) to make sure I made service(mo fault of metro) Thanks so much Samantha. Stephanie ❤️
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January 2024 by jose cruz
EXCELLENT SERVICE FROM SAM ,SHE WAS SO KIND WITH MY PARTNERS AND ANSWERED ALL QUESTIONS AND DOUBTS ABOUT METRO PLANS
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September 2023 by Mikey Jones
Cam and Melissa were very friendly and helpful. I have been to other Metro PCs stores and did not receive as friendly of service.
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September 2023 by Brent Petersen
What is going on here? Just stopped by at 10:15, lights are on but door locked. Knocked, no answer. My son tried to come by here last week on two occasions, but the door was locked during business hours.Whatever degenerates work here need to be fired immediately.
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August 2023 by April Boardman
Went in to get up grade and was told it would be 200 dollars when my phone was due for one might as well get new damn phone !
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July 2023 by Holly Brogdon
Went to pay phone bill of course they are at lunch be back at 4 will its 545 and nobody here as usual and the 5 dollar convince fee is for me to wait on you to come unlock the door metro is getting to be s joke of a business and don't even get me started on customer service
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July 2023 by Thomas Enoch
Store closed 20 min early
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April 2023 by Joe Vdenne
Googled their hours and their closing time was listed as 7pm. I left work early to get there at 6pm. At 6pm, the door was locked and no one was there. The door even listed the closing time at 7pm. Yet, no one was there.
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January 2023 by Ellen Larkin
Big shout out to Mirtha she gave us GREAT customer service!! She was able to get us both new phones and new service for an amazing price I highly recommend if you're looking to get new phones and you're worried about spending too much go see her she is amazing!!! A+ service it took less than 20 mins for 2 phone set up and payment!! She rocks!!!!
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December 2022 by Elizavetta Markovnikov
Had to cancel my debit card because of fraud issues. I came into pay my bill and was surprised at the $5 convenience fee I had to pay in order to pay my bill. I've NEVER had that happen in the 10 years I've been with this company and feel that's a little ridiculous.
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November 2022 by Georgetta Pelham
I have been a metro customer for over 12 years and I have to admit the woman that saved the day for me was so very helpful and courteous! She admitted that she was not quite sure how to help...she went above and beyond the call of duty to make sure I didn't leave without fixing the issue I was having on my phone! Thanks to her I left with my problem fixed and I send all my gratitude to Customer service and I sincerely wished I had gotten her name! She works at the shallow ford road store! This woman needs a Raise!!!!!
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November 2022 by Kevin Lester
Always have the parts I need for several different vehicles I own. Staff helpful and knowledgeable.
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August 2022 by Steve S.
Tried calling store...rings & rings & rings..then hangs up...Wanted to make sure they're actually open since the Cleveland, TN store is closed when it should be open & their ph takes u to a full mailbox & hangs up on you. Wow what a great ph company..they dont/wont answer the PHONE & are closed whenever...then if you do get 'lucky'..better plan on at least an hr or 2 to get a phone..(they must make them in back)..it's like everytime is their 1st time..always understaffed..the owner is a liar..if this is them striving to be excellent maybe try another line of business..
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April 2022 by Jacklyn Dunn
Do u want
