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April 2024 by Akim Oryem
Five years of experience with Allstate insurance i founde is great opportunities to me. The time when my car got accident i called customers services they responded to me so quick. They gave me a rental car within one day it was amazing?to have such great opportunities of service.
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February 2024 by Dave Chakos
Michael does a very good job of communicating and is very responsible to his clients. He is also very personable which is becoming more and more rare..
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November 2023 by Sarah Moody
We were with Michael for 8 years and never filed a claim or needed his services. Until this week. He was contacted by our new mortgage company to add them to our policy and he would not make it effective until our policy renewed in 30 days because he would have to rewrite the policy. Meaning for once in 8 years he would have had to do work for a change. Terrible customer service. He was rude and condescending on the phone. Eventually agreed to make the changes that day and did not do it. We are changing companies today. Don’t use this guy.
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March 2023 by Michelle Martin
Very disappointed in this office. My homeowner's policy more than tripled at the latest renewal. I requested an appeal. After months of calling, I had to go into the office to learn the verdict of my appeal that he admitted to having for almost two months. I would have thought after being a client for 34 years, I deserved a timely reply. I trusted Mr. Hodges to promptly handle my insurance needs. His delay cost me at least a thousand dollars. Allstate apparently wanted my long term policy off their books. My loyalty to Mr. Hodges and Allstate was a mistake. I would not recommend their services to anyone.
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October 2022 by anthony p ackaouy sr. ackaouy
Always friendly when I call .very good service. had a claim recently had a claim and they paid very quickly. I am glad I chose Allstate for my insurance auto and home.
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September 2022 by Michele Stachnik
Always helpful
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August 2022 by Michael Glenn
For starters, when I filed a claim, Mr. Hodges treated me horribly because I wanted my girlfriend, who is in the insurance business, to be able to speak on phone calls about my claim (with me in the room). Next, I was sworn to by Mr. Hodges that Allstate would pay to remove the damaged tree, which was about to fall on my house from a lightning strike. Only for him to then lie to our adjuster, telling him that he was told by me that the tree had already fell on the house. These phone calls were recorded by my girlfriend and I, and Allstate still didn’t do anything about Mr. Hodges misquote. Terrible customer service practices. Will not be doing business with them again.
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November 2021 by Susie Hale
Michael Hodges Agency for Allstate provides excellent, knowledgeable and timely services. The staff is cordial and puts the insured at ease with any issue.
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October 2021 by susan neder
I am most grateful for the help I’ve received through Mike Hodges and his wonderful crew. They have always been warm, responsive and helpful in any interaction we have had. I would recommend them wholeheartedly.
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August 2021 by Crystal Vines
Mike Hodges has helped my family for over 10 years remain insured. He’s also helped us make claims and provided us honest guidance on what we should and should not cover. He even helped me keep my plan when I had to make several claims in the past. Best... insurance... agent...ever!!
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June 2021 by Kelly Andrews
He has been my insurance guy since I was 18. I am 52 now. I am not related in any way to him but I feel like he is a family friend. I am very lucky to have found him. Awesome insurance guy. Goes the extra mile to lesson the drama if something happens and you need him.
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June 2021 by Darrell Morgan
Mike has always treated us like a friend and neighbor. He always has our back.
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October 2020 by Crystal Coffelt
Mike Hodges has helped my family for over 10 years remain insured. He’s also helped us make claims and provided us honest guidance on what we should and should not cover. He even helped me keep my plan when I had to make several claims in the past. Best... insurance... agent...ever!!
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May 2020 by Leah Hendricks
This location went over and beyond to handle a claim for us. Customer service here is awesome.
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May 2020 by Maria Ferguson
In my 65 years, I've never met an Insurance Agent like Mike Hodges. During the aftermath of the Easter tornado, this wonderful Man has gone to bat for us and I'm sure all of his clients. He came to our home several times and assisted with our claim. I truly feel, we are in good hands.
