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February 2024 by Harley Bailey
Absolute worst place! Do not take your vehicle here! My husband's life was in jeopardy since they lied and said they cleaned the brakes and adjusted them after he specified that he wanted new brakes put on! After having to work on vehicle himself because he had no brakes they broke several things!!! Which is going to cost another $400 at least!!!
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February 2024 by Linda Murray Bullard
Let me shout out the Midas at 1722 S Market St, Chattanooga, TN 37408 for not only being willing to fix my car, they saw there was a manufacturer's recall that the part may qualify for and made sure I knew to take advantage of the recall rather than pay them to fix it.I'm taking it back to a dealership....but, I'm crossing the state line to take it to a better dealership in Ringgold, GA. Mountain View Hyundai, it's your time to shine! So far...real good!You don't hardly see service like that nowadays and I think Midas went above and beyond to help me as their new customer.. I'm telling all my friends to support this business because they are honest and upright.
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February 2024 by Jada Milan
My son took his car in two days ago to have the front brakes looked at. They told him it was actually a wheel bearing and charged him $500+...now he took his car where goes to college and they looked at his car and not only was the diagnosis and repair incorrect but he is missing LUGNUTS? He is 18 so I'm doing all I CAN to not go up there myself. No one else charges that much but he was confident in their expertise. Now after looking at the reviews MYSELF I SEE he should have never ever went there. I'm curious if this is only people of color they doing dirty. I'm pissed and disappointment they took advantage of him.
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January 2024 by Bailey Roberts
Very helpful! I would come back
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January 2024 by Chad Quarles
Great work!!
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December 2023 by Daniel Mims
Just now getting back in town so it's been a few days but, I appreciate the hard work put in. There was a lot of work that I needed done and I wasgratefull for the effort put in to get the work done quickly (especially considering how busy the shop was). I do have to bring the vehicle back in to find out why the check engine light is back on. Also getting new messages for the head lamps veing out, proximity sensors, and both the oil and coolant levels needing checked even though the vehicle was serviced. And the sun roof is not functioning now. Found somebody's ash tray in the floorboard along with a utility knife blade. I have no doubt the people there will do a great job with the follow up though. The customer service I've had in the past is the reason these issues won't change my opinion of this business.
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November 2023 by Rebecca Jewell
Rude and unprofessional experience. My brother and father drove there and were treated poorly after driving over 2 hours for their appt.
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October 2023 by E Mail
Jimmy was professional and handled my cars needs quickly. Would recommend his shop.
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September 2023 by Brittany Riviyre
Had a stripped screw on my license plate and needed to change the plates. Ashton helped me get it off and swap out the plates. Was so friendly and nice— would definitely recommend bringing your car here for service.Service: General repairs & maintenance
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September 2023 by Diana Schock
Was visiting Chattanooga from out of town, Had our catalytic converter stolen. The staff here worked hard to get us back on the road to get home! Thank you!!Service: Auto exhaust system replacement
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August 2023 by mysterious me
Mike is the only reason I brought my car here. He cares about his customer experience and service. He wants his customers to come back. Unfortunately some of his mechanics doesn't have that same work ethic. 1 of his mechanics told me not to come back because he doesn't know how to work on certain cars, and I should take it to a mechanic that specializes on my car. I laughed a little because he doesn't want to tell his boss, yet tells me in private, also the mechanic doesn't know i love working on my own car, I'm just out of time to work on it at the moment...yet they want you to listen to them spit their unwitting knowledge of mechanical skills.??♀️Mike is awesome though!
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July 2023 by wyewyezed 2112
We were stranded on a weekend and they stayed late to get us back on the road. Our bus broke down on Friday night after everything had closed so we rented a car from the airport and kept going to The Caverns, about an hour and a half away.The next morning, a Saturday, a lot of places were still closed. The one place we found said they couldn’t help us, but referred us to this Midas.We explain our situation that we were at a three day music festival and our shuttle bus converted to an RV was broken down a few miles away. They referred us to a towing company, and we got the bus there right before 1 PM. Even though they closed at 2 PM, they stayed until 5 PM to get us back on the road. Don was extremely knowledgeable and friendly, and made us feel comfortable that we would be driving again that night to make it back to the next show that evening.It was refreshing to find a repair shop so honest and willing to help - we can’t thank them enough. The repair cost was reasonable and took as long as they had estimated. Everyone there was real nice, I wish they were closer to Atlanta so we could use them for any other future problems with our bus or our cars.THANK YOU !!! ???Services: General repairs & maintenance
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July 2023 by Sonnyjsd
Give this Midas shop and their crew a opportunity for what you are needing. I was there last week as have been multiple times in the past and always leave a very satisfied customer. I was quoted on what I was wanting from another Midas shop locally and they were "more than double" what this shop quoted me. Donnie has more than 30 yrs experience, is a car guy, very knowledgeable as well as super nice and pays attention to detail which I can definitely appreciate!
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June 2023 by Shermaine
Everytime Iv had a problem or my truck quit running midas has always been their to get me back on the road again. Great service and good quality work, I would like to thank you for all you have done for me.. ❤️Service: General repairs & maintenance
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May 2023 by Jessica Friscia
This is the best Midas I have been too. All the employees were very helpful and knowledgeable. Not to mention they were so friendly! I give them 5 stars!Service: Oil change
