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February 2024 by Destine White
Was not happy at all with the service. I was up front and communicated my situation with a very nice sales lady through email and text. She stated that we could work with what we have to get me in a vehicle and then see what was in my price range. I drove an hour to the appointment to discover she was still with another customer. That was completely fine because I understood. While my husband and I were waiting he decided to take a look at what was on the lot. The salesman named Ryan Bloom came over to tell me that he would get everything rolling for Danielle for when she came back. Instead he was a smart elic and would not even look at my car that is in excellent condition or attempt to sell me a vehicle. The entire time he would not even look me in the eye and only talk to my husband. Whom was not purchasing the vehicle, I was. But did have the nerve to say i would have beetter luck leaving my keys in the car and letting someone steal it.We will not be back to this establishment if this is how they treat their customers.
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January 2024 by Chris Humphrey
Nissan's service department was stellar from start to finish. The customer service was the best I've ever seen. The service done was quick and efficient. I love the video they sent letting me know everything that was done. Outstanding Job!
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January 2024 by Zach Hall
Obviously everyone brags on the salesman they had that got them a good deal, but when I say Jake Cushman went above and beyond for us, I mean it he did. I’ve never been able to recommend a salesman’s more than I have him. Completely down to earth, keeps it 100% real with you, and really isn’t the kind of guy that’s going to push you into something you can’t afford. He’s going to take the time to make sure he figures out your budget and keeps you where you want to be even if that means telling you he isn’t going to be able to get you the car you want (luckily that wasn’t the case for me lol)1000/10 for Mtn View Nissan and Jake. Truly a no hassle, quick, and easy dealer to work with. I was in and out within 3 hours and I am now the proud owner of a 2022 Nissan Kicks SR
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January 2024 by Adam Webb
Austin Watson was very professional, helpful and friendly in our initial conversation, and he referred us to Derek Honeycutt in sales. Derek was fantastic---easy to work with, very knowledgeable both in terms of helping us learn more about vehicles and our affordability. He made an anxious and nerve-wracking process enjoyable, and we are more than pleased with the outcome... our first new car ever! Two big thumbs up to Derek and Austin at Mtn View Nissan.
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January 2024 by Celia Bledsoe
My sales girl Kaylee was extremely helpful and knowledgeable about the vehicle I was interested in. Kaylee and her manager worked with me on the phone and they had everything ready when I arrived at the dealership. I have to say that this dealership is the best I have ever dealt with. I look forward to working with them for my services on my vehicle.
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November 2023 by Elijah Keesler
I am highly satisfied with the service I received from Danielle. I told her what I was looking for and what I could afford. Things went so smoothly, it was as though I walked in had introductions and walked out in one hour with a newer used car.?
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October 2023 by Bri Baggett
The workers are sweet and accommodating. They are helpful and knowledgeable about Nissan inquires. The Payment plans that are available for maintenance have really changed my life. I have to pay payments to have the maintenance done on my car, and I can do that at Nissan. I absolutely LOVE my car! Nissan is an awesome car dealership. I probably won't go to any other dealership for a vehicle in the future.
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September 2023 by Krystal Stocker
Jacob was fantastic. He was so pleasant to work with. He helped me pick out the best car for my budget and help me ensure I was making the best decision based on car facts. Would recommend 10/10!
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September 2023 by Caitlin Garland
As soon as I pulled into the garage , Justin immediately came to my car and made me feel very important and happy to bring my vehicle there. He was very nice and made sure I got everything I needed. Offered me a complementary car wash ( which was amazing!). He got my car in as soon as I went inside to the waiting area. I maybe waited 20-30 minutes. It was the absolute best experience I have ever had! I would 10/10 recommend Mtn View Nissan to everyone I know! Justin was EXCELLENT! He deserves a raise! I will definitely be coming back here many many more times!! Everyone else was also amazing!!! I just can’t remember their names, but Justin stood out to me, and I hope he gets the recognition he deserves!!! Thank you Mtn View Nissan and, of course, Justin!!!!
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September 2023 by Stefanie Robinson
I had spoken to both Trevor and Rose, but when I arrived, Ryan took care of me. Ryan was extremely nice and patient, and got me into a car that I liked. Rob was also very nice and helpful. We are planning to buy another vehicle in a few months, and will absolutely be coming back to work with Ryan again. Everyone I interacted with was wonderful.
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August 2023 by Felicia Layne
I cannot recommend this dealership enough. They are absolutely wonderful and really show they care about the person. Will is awesome!!!! He went out of his way to make sure I understood everything and what could happen. I gave him my price and he fought to make it happen. We will definitely make this our dealership for future purchases. Always ask for Will!!!
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August 2023 by Thomas Hamilton
Great experience! Was helped immediately by James Moore when we arrived. He helped us work through what we needed/wanted and find our new vehicle. Super helpful and very personable! Stayed after closing to help get us what we were looking for and make sure we were happy with the deal. Definitely recommend stopping by Mtn View Nissan of Chattanooga!
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August 2023 by Terry Harris
Ryan,Great customer service. Charisma( charm that can inspire devotion to others. A leader to others that look up to you and feel comfortable calling you Pops or Dad. (with respect). I thought you had 5 or 10 kids working at Nissan just playing?. A team player, naming other co-workers who I can reach out to if I need or have anymore questions about my car. And yes I love my Nissan Maxima 2023 !
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July 2023 by Gena Evans
We had a really great car buying experience at Mtn View Nissan in Chattanooga. They were honest from beginning to end. They listened and never tried to oversell nor were they pushy. It was super simple from start to finish. And, Will was absolutely amazing through the entire process. Thank you to Will and his entire team for making our car buying day great!
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July 2023 by Orvis Lavon
I was impressed with the expertise and friendliness from the Sales Mgr Will Addington who worked hard to make my buying experience pleasing and enjoyable along with a fair price. I have purchased many vehicles over the past and this experience I will remember and will return in the future to do business. If you are looking for a car or truck drop in and see what kind of great deal you leave with.
