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November 2023 by CMR L.
Excellent service. My BMW 430's front bumper got rocked by a piece of tire tread on the freeway. I took it to Classic Collision to replace the fog light lamp bezel (its a piece of plastic), they quoted 1400 bucks that included a paint job, a new fog light and the bezel. Then I brought the car to Paul at North Shore Auto Collision, he quoted me a tenth of their price, reaffixed the fog light which needed to be clipped back in and pointed out that all the little scrapes were under the bumper which would not be visible, so I saved on paint. He was pleasant, polite and professional. The work was completed in a just a few hours and my car was good as new, they even removed some of the scuffs which was very nice of them. Such a positive experience. I will be recommending North Shore Auto Collision moving forward.
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November 2023 by Christopher Cooper
“I unfortunately, was rear ended last week. The accident happened unexpectedly, causing damage to my vehicle and leaving me feeling frustrated and inconvenienced. However, despite the unfortunate circumstances,I have been fortunate enough to come across this remarkable place that has gone above and beyond to assist me in getting my vehicle back on the road. Their level of accommodation and dedication to resolving my car-related issues has been truly exceptional, exceeding my expectations.From the moment I arrived, their friendly and knowledgeable staff members have been diligently working to assess the extent of the damage, promptly repair it, and ensure that I am fully satisfied with the results. They have efficiently coordinated with insurance companies, arranging all the necessary paperwork and easing the burden of dealing with the aftermath of the accident.This outstanding service has undoubtedly made this experience the most positive and stress-free one I have encountered throughout this entire ordeal. I highly recommend checking them out if you ever find yourself in need of automotive assistance, as their commitment to customer satisfaction and their exceptional professionalism set them apart from the rest.”
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November 2023 by William Schumpert
Needed a quote for repairs, called the shop explained every details, was told no worries come on in. I drove down, I walk in, the guy won't even talk to me because he hears "progressive" and is now adamant that he won't have me as a customer even though I just explained everything to him over the phone 15 minutes prior to this. Had check practically in hand trying to get repairs. I will never use this shop nowService: Body & Trim
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November 2023 by Laura Mildenberger
Great people. They took care of my car quicker than promised.
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September 2023 by Sandy Odom
My ExperienceI worked with Paul and not only him but the company in whole has been one of the best experience that I’ve had with a collision business. They are on top of their game with repairs as well as answering all questions that I had and the daily status of my vehicle texted to me was a plus. They did excellent work and in a timely manner and I would highly recommend them to all. Great job guys
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September 2023 by Hannah West
I don’t write reviews often but had to for this company. Absolutely amazing experience with Northshore Auto collision. Excellent communication with Kim who is the sweetest human. They made sure I had OEM parts whenever feasible. Trustworthy folks. Fast service. They make sure you are happy. I cannot recommend this company enough. I hope to never have another accident, but certainly know where I will go in the event I do. I only wish they did full mechanic services so I could use them for all my auto needs.
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July 2023 by Cushion Sapp
I came here at the behest of Padgett's Red Bank Auto Body to get a second opinion on an initial estimation. I was seen immediately by a mechanic named Kim, and she gave an honest evaluation that confirmed what I was told at Padgett's. While I decided to go with Padgett's to get the work done, I appreciate the prompt service. Thanks.
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July 2023 by eeyrich
This place was awesome! They kept me updated with my car and were professional and friendly. Their work is efficient and they certainly take your time into consideration. I could not be more pleased with the service. I definitely recommend!
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May 2023 by Allison Jackson
I had a great experience here! I had some body work done here and the turn around was fast and reasonably priced. They communicated often and were very kind to me. Highly recommend!Services: Painting
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April 2023 by John Simon
Wonderful experience. I had repairs done on my relatively new car and it looks like new. Kim was amazing and went above and beyond to make sure my car was perfect. If I had any criticism at all. I would recommend they communicate the 3.5% credit card fee up front. If I'd known, I would have brought cash.Services: Body & Trim
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April 2023 by Troy King
Just for an estimate this time. Same great service
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February 2023 by kyla foster
My car was damaged and I took it here to be fixed and they did amazing. They called me every week to update me on what parts was revived, what was missing, what’s done and not done. They explained the process to me while keeping me updated as well. When i finally got my car back of course i did a check around it and the job they did was outstanding. My car looks good as new and works good as new. If you want a place to fix your car perfectly and update you as they go along, go here!!! I highly recommend. I want to give a huge shoutout to Kim for updating me and making me feel taken care of!Services: Painting
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February 2023 by Melanie McLean
Nice people at first. But refused to tell insurance that my vehicle was not highway safe causing me to pay over $500 in additional services after my car being in the shop just short of a month. Had to setup an appointment with a different shop prior to picking my vehicle up. Will never use again nor recommend to anyone.
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February 2023 by Sophie Patton
Can’t say enough nice things about this place and the people! Great work on my car and flexible with my busy schedule. Will definitely be using again if needed and recommending to othersServices: Painting
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February 2023 by Lorynne Mckissick
Fantastic establishment! Everyone was super nice and helpful. Great experience and will be going back here if needed. I would recommend this body shop to everyone!
