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April 2024 by Kaitlyn Stead
They posted something on their Facebook page and said to call if you’re interested. So I called to put it on hold the lady got mine and my husband’s info, when my husband got there to get it they had just sold it. So I’m not sure what the point of “calling to hold it” is but definitely a waste of time, and to top off they were really rude.
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March 2024 by Jonesy
Much more reasonable than kid-to-kid. Has much friendlier service too. I was short like 30 cents one time and the girl told me just not to worry ab it. Sweet ppl there. Puts kid-to-kid in. The. Dirt.
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November 2023 by Rhonda Pascual
I like a lot of the stores & restaurants here,but there are a lot of rude & inconsiderate drivers who have zero regard for pedestrians here. It is quite dangerous tto even cross the lot from your car to a store,because of this. The traffic situación definitely needs monitoring and fixed and that would make this an awesome place.
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November 2023 by johanna ager
O m.g first time in the store an it was great found everything I needed plus more for my babies!!! Will be back my #1 kid store now. Great affordable prices even on a budget.
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November 2023 by Kendra Knight
Very disappointed in this store, I had 1 basket and 1 tote and 2 little high chairs. Wouldn't take the high chair cause of no straps...both had straps with them. They say they don't take anything with stains, all the clothes they have on the racks have stains plus the baby beds. She was very rude and also said some one my clothes were to big for what they take, the biggest size I had was a 14 in girls. They don't take anything and what they do take they give u very little for. It's a rip off I will absolutely never shop there again
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October 2023 by Cole Owens
Should be able to give 0 ratings. The employees working here are sloppy and looked like they just rolled out of bed. The clothes are smelly, stained, outdated, and worn out. The kind of stuff you either donate or just go ahead and throw away. I’m not sure who has to buy from a place like this, but I would recommend going to your local Salvation Army or Goodwill. The stuff we donate is 1,000% better than anything you would find in this store.
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October 2023 by Kari Owens
Deserve a 0! Tried to offer $86 dollars for over 50 items of Ralph Lauren, Buckle, Under Armour, KanCan, Matilda Jane, Flit and Flutter, and more… One pair of Buckle jeans is $50! A pair of Matilda Jean pants is $50! A singular Ralph Lauren button down is $40! When told this information, they said the system prices the items. By the looks of the inventory in the store, the system doesn’t have the comparisons of what I brought in to price the items. If you like buying worn out clothing from WalMart, shop here! If you prefer gently worn nearly new name brand clothes, stick to Facebook marketplace! This is a place for broke people needing quick cash…And to say that you have to keep prices down for the people who shop there, is a poor reason. Being a business owner myself I would recommend that you take some courses in economics! If you offered a better selection and a variety of price ranges you would attract a lot larger clientele! And people who may not otherwise be able to purchase name brand clothing at full retail price could do so at a reasonable (realistic) price.
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October 2023 by Stephanie Marie Pavelka
Chelsea is an absolute delight and seems to be the only one there that knows what the age is doing. The rest of the staff seem to be too young and not interested in doing any job except running their mouths. Need more employees like Chelsea.
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September 2023 by Human
I took a ton of large items to this place. A bassinet, 2 playmats, 2 bouncers, bumbo chair, pack n play, carseat and more. A TON of clothes too. They offered me $45 in cash or trade. That's it. I took it because after lugging all that stuff across that busy parking lot by myself I didn't have the energy to take it back to my car. I will never sell to this place again.
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August 2023 by Melissa Ann
I bought a walker here for someone else . I have bought other things here in the past and never had an issue with it ... I was in a hurry so I picked up what I was there for and left . I live over an hour away . I got home ... Got to looking at it they hadn't even bothered cleaning it.... I had to take it apart I mean completely break it it down and clean every little part of washed the seat the toys on it ( the toy that played music did work and did have batteries in it ) .. however the bottom of the walker was sticky and the wheels filthy had hair and yarn tangled in them. I mean if I was gonna have to clean it I feel I shouldn't have had to pay the price they wanted for doin their job. So be warned and look at everything closely I'll never do that again. I won't be back there either and will not recommend
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July 2023 by Trinity Laney
I had the best experience today while shopping for my kids. The staff is extremely friendly. Melanie, Lexi and Tiffany worked with me directly but everyone was wonderful! I will definitely be back!
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July 2023 by Angela Smith
I was so disappointed when I came to consign with Once Upon a Child today in Chattanooga. As I entered the store with my little boy in tow, drenched from the rain, both of us had a tote in our hands. Instead of being welcomed into the store, or greeted at all, an employee immediately said to me “One tote only ma’am.”I proceeded to explain that I had two small totes (the contents would have easily fit into a larger tote that they would have accepted) because I wanted to make sure that the shoes I had with me were separate from the clothing items, in order to keep things as clean/sanitary as possible.I was then told AGAIN “One tote only ma’am.” The employee then said that I’d be welcome to go back out into the rain to transfer my items into one larger tote (the SAME number of items), but that they’d only be accepting one tote from me today. This concept literally made no sense, and when I questioned it, the employee turned away and refused to respond.I will absolutely never do business with this store again. You’d think that a store that’s trying to gain the business of young families and make children’s clothing items affordable and convenient, would also try to do the same courtesy for those consigning there as well. Instead, they tried to make this experience as difficult and inconvenient as possible.
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July 2023 by R D
Pretty good quality kids clothing and other items. A bit too cramped. They, like everywhere else, have inflated prices since we were at a Once Opon A Child last. Hopefully this reflects the amount they are paying those parents bringing in these items.
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July 2023 by Chris Passaretti
Awesome place for kids clothes toys reasonably priced friendly workers
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June 2023 by gaymer M
I love this store and the employees are so nice and helpful except for one. This store has really helped me get through when I need stuff for my daughter. The bad reviews ive seen about the money don't understand they don't give a lot for a reason. Yes their system seems a little strict but it's for a reason. Talking to the employees and understanding the process helps a lot. I've seen people just lash out instead of talking it. through.
