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April 2024 by Erika Diaz
I order pizza from this place and the drive never show up , costumer services is absolutely horrible , I will never order pizza from this place
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April 2024 by Ashton Summers
Food is decent. Bad customer service
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March 2024 by Marcus Ritt
The workers hate their job and their customers. You can ensure your food will come out incorrectly and they have changed their slogan to garbage pizza, garbage ingredients, Papa John's Broad Street!
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March 2024 by As San
It's small but everyone is very
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March 2024 by Brian Kilgore
Great place to eat and great people ?
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March 2024 by Patty Jane Leon
They are short staffed and Door Dash is messing up their deliveries. That's on Door Dash not them! Shout-out to Bethanny for handling business right on 3/3/2024. She needs a raise and a promotion.
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March 2024 by Kresten Winger
Had a minor error while placing an order on the app. Initially placed the order, had it charged to my credit card, but then realized I was not logged into the app (therefore could not see tracking, order confirmation, etc.). While attempting to speak with someone at the location, I was hung up on 4-5 times, follow by a an individual saying “Sorry, can you please call us back in 10-15 minutes to see if your order has been received “…. My credit card was charged, and it’s been well over 1 hour - why can’t I just have an acknowledgment that the order was placed? Not complaining about the amount of time, but irritated by the ineptitude of the individual at the phone.
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March 2024 by Taylor Farrar
Went to order food using the Papa John’s app. The app did not work, so I tried calling the store to see if my order through on the app since it did not worked correctly. I called 5 times and every time I was hung up on. I drove by the store and talk to an employee to see what was going on and they were rude.
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February 2024 by jeff forsythe
Pretty sorry that i ordered a pizza at 2 pm was told a 20 min wait now being told it will be after 4 before we get our food after our lunch breaks are
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February 2024 by JoAnne Bookout
Placed order online, set the time for delivery. Delivery was on time and food was great!
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January 2024 by Delora Prince
Was so glad they were open when everyone else was closed during the snow/ice storming weather.
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December 2023 by Mike Ponikarski
I had to call in a delivery 4 times because I kept getting hung up on. The people that kept answering were very rude. I think that this will be the last time I’ll ever order from this location. More than likely I’ll be ordering from Marco’s because they at least have good customer service and people who actually speak English to understand what I am trying to order. I am beyond furious at this moment. I think that the company needs to fire everyone and hire in people that actually gives a damn about customer service.
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December 2023 by Patrick Artrip
Placed a $63 dollar order for delivery. The order delivery estimate was 5:15 to 5:25 but the order didn't deliver until 6:23. Temperature of the food when it arrived was 112 degrees...the cheese bread and cookie was hard and dried out from sitting in a warmer or pizza bag for 1 hour before being delivered. The whole meal had to be microwaved before eating and was still subpar due to being dried out. Spend your money at Domino's or Mr. Ts pizza and avoid this kind of service.
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December 2023 by Dakotah “GuWop” Young
Employees aren't bad but they don't like their job. Emotionless when you walk in plus the pizza is sub par at best. The papadias are basically all bread, barely any sauce, and like no meat. Need more effort inside to make people on the outside happy.
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December 2023 by Gerald Sinclair
I ordered the large Shaquille pizza and hardly any sauce. Tried to contact store and the store would not answer the phone. The store has order takers that are not at store taking phone orders. When I asked to speak to manager all they said was that I will connect u with the store but no one answered.This location is 2700 broad street Chattanooga Tennessee
