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October 2023 by Jim Dagostino
THE WORST experience I ever had! Was my daughter’s first haircut; she is on the spectrum. The girl did NOT listen and chopped over 12” off the back of her beautiful hair. Never will I recommend or step foot into this establishment again!
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October 2023 by Denise Hopkins
I scheduled and had a confirmed appointment and at the store I was told it was later than my confirmation, even after I showed a screen shot of my appointment. The lady that cut my grandkids hair did not speak to either of the kids. Which is fine but seemed unfriendly. Paying $50 for 2 kid hair cuts you would think a simple hello wouldn't be asking too much.
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October 2023 by Maria Guevara-Reyes
Got a call that my sons SCHEDULED haircut was going to be pushed because someone left due to family emergency. Got told I could reschedule or wait after the stylist they had available finished with their client but that they wouldn’t be able to see him at 5:40 (THE SCHEDULED TIME) that it would be a 20 minute wait. I show up and go in for the lady to have a horrible attitude and tell me they can NOT see my son and to show up on time next time! That they ended up seeing their clients all on time. SO UNPROFESSIONAL! Glad to Say I will no longer be going here again? Next Time Get Your Stuff Together Before Calling A Client For NO REASON.
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August 2023 by Rigoberto Bautista
Best experience.Stay in Cleveland and don't mind driving out there.The place is great for the kids.My 3 year old loves getting his hair cut thereService: Kids' cuts
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July 2023 by Erica Paris
My 2 year old is scared to death of haircuts and cries his little eyes out, but Maddie was so patient and careful with him. I really appreciate how kind she was! We will definitely be back!Service: Kids' cuts
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July 2023 by Michelle A
Everything! Our 18 month old absolutely loved the entire appointment. He enjoyed all of the different cars to choose from, and really felt spoiled with the cookies & bubbles. The stylist was very professional & friendly while connecting great with our son. She made sure he was very comfortable, and did not push him out of his comfort zone (he didn't want the smock over him). She made sure to check in with us on style & any questions that came up. The first haircut package was great, and she managed to capture the most precious photo of our all new little man!Service: Kids' cuts
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July 2023 by Michelle Richardson
They are so great with my sensory sensitive 5yo, he went from being afraid of haircuts to looking forward to it! He leaves both happy and looking sharp. The toys in the waiting area also help a lot when you have an impatient kid.Service: Kids' cuts
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June 2023 by Eleni Martinez
My son had very nice long hair. I wanted to trim it but not go too short. She cut it very fast and before I could even say something it was way too short. On top of that she butchered the sides (as you can see in the picture) and it wasn’t because he was crying or moving. He stayed still the entire haircut. I’m so dissatisfied and disappointed. I left in tears and I will not be back.Service: Kids' cuts
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June 2023 by Miranda Miller
Very patient with my 2 year old grand baby. It was his first haircut so he was definitely not sure about it. He pitched a fit but this beautiful woman still was able to give him a great haircut. We will be back and I have been telling everyone how great you are! Thank you for all the patience and love that you put into your work! It is greatly appreciated!
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June 2023 by Jamie Leigh
I brought my daughters here when they decided that they were ready for their first big haircut. They both had hair down almost to their waist, but were excited and a little nervous for a big change. Maddie did such a good job on their hair and she was such a fun part of the experience, she was just as excited as I was to see their transformation. Thank you Maddie, you helped make the day really special and memorable and we will definitely be back!
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June 2023 by Stephen Wright
I booked an appointment to get my daughters hair-styled for a photo shoot, I was there on time , but hair stylist was running 25 minutes behind. When it was our turn I told her we wanted a waterfall braid she said she didn’t have time to style only cut, we didn’t need a cut, and so she sent us away.
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April 2023 by Megan Kay
Had an appointment today for my son's first haircut. Appointment was at 11:30 arrived at 11:20 and checked in. People that arrived 10 min after us were seated immediately. I'm not sure what happened as nobody said anything to us or acknowledged us while we were there. We left at 11:50 with no haircut. The place was cold and felt cold. The experience was just weird a place filled with toys and happy images seemed so unfriendly.
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March 2023 by Mari Reyes
I took my son in to get his first haircut here and they are absolutely amazing! I couldn’t have asked for a better experience, we will definitely be going back! Mandy was absolutely the best!Service: Kids' cuts
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March 2023 by Alexandra Reid
The stylist we had this last time was amazing we were in and out in about 15 minutes and his hair looked great! I think her name is Micahe. Great service, friendly, and quick!Service: Haircut
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February 2023 by Paige Adams
Micah dove right in and got to work on my difficult toddlers hair. I was super impressed with how fast she did and the cut was perfect! She didn’t blink when he was pitching a fit and was so sweet! This was our first time and we will definitely be back.Service: Kids' cuts
