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November 2023 by Anna Johns
PODS was by far the easiest and cheapest way for us to move! We loved how we were able to pack and unload them as we had time. A moving truck was going to be 2-3x the price, and offered so much less convenience!
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October 2023 by thessela white
Be aware of billing issues, customer service center is outsourced and the wait time for getting issued resolved is long. You are billed month to month.
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September 2023 by Tonikia Brown
This driver was Punctual, Professional and very Proficient. Mr.Alex, confirmed his ETA, greeted me with a proud smile while preparing and inspecting the exterior of the POD. His arrival into subdivision was with great reverence for the community and my personal driveway. He proceeded with caring caution and diligent. However what sealed the deal for me was the excellent care he handled my LOADED pod. There was very minimal shift and my driveway has a steep incline and decline. I heard no interior movement.Thanks, Alex! You made up for the customer service lacking. The customers service/quotes need improvement and consistency. I was told one thing regarding on-site storage at the time of obtaining quote. Upon me being ready for pickup. I was hit was a surprisingly amount to store the Pod. Overall, the convenience is a game changer.
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September 2023 by Sherie C
My PODS experience was very good. They delivered exactly what they offered and did not charge any hidden fees. All the stored items were exatly as I left them, not one thing was broken or damaged.
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September 2023 by Shelby Garner
We’ve been trying to get our pod delivered for over a month now. We scheduled it to be delivered, but it didn’t come and no one contacted us about why. We call multiple times a week and sit on hold until eventually, it hangs up. We’ve submitted multiple requests for someone to call us, and no one has. It’s unprofessional, and irritating because we’ve now paid for an extra month simply because we can’t get ahold of anyone.
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September 2023 by mjones885
I was very pleased Pods! The only thing I would ask is a prorated price if you don't use it for the whole month. Also when I saw the advertisement it was for $288 it didn't include the drop off and pick up price in that advertisement. Not a lot of people read the fine print. I did learn a valuable lesson with this
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September 2023 by Linda Cioffi
I don't usually get to say this about companies, but PODS knocked it our of the park on our move from California to Tennessee. From booking the PODS for storage while we staged our home in California, to get assistance with loading our POD when ready to move, to pick up, delivery and unloading.... all jobs were done beyond my highest expectations. I HIGHLY recommend PODs for your moving needs.
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August 2023 by Donna D.
If I could give zero stars I would. We were moving from FL to TN and thought PODS was the best way to go. On the day prior to the anticipated drop off date they called to advise us we could not receive a POD for another 10 days. Any communication we tried to have with them was a complete nightmare as we were on hold for over two hours. They lost our business for life.
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July 2023 by Rebecca S.
We thought Pods was the way to go moving from San Diego to Tennessee,needless to say it been a nightmare since we have arrived in Tennessee trying to get our pods they don't deliver like they say to all areas of Tennessee. We've been waiting on the phone for over two hours. This is our third day of trying to get our belongings.Very Disappointed!!!
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June 2023 by Douglas McClure
This was our second move with PODS. Even when there were challenges, PODS staff made it right and made our move very easy.
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June 2023 by Alyson Marris
My husband and I used PODS to move from WI to TN. We loaded it ourselves and unloaded it ourselves. It was extremely easy to pack and unpack since the entrance of the POD is on the ground level. All of our items got to our new location without any damage. We were also very happy with the cost. Will definitely be using PODS in the future! (hopefully not for a while) :)
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May 2023 by srcinpa73
The container was in good shape other than difficulty with the door and latches. The pod arrived damaged at our new place. The door was stuck, the driver had to use a crow bar to get it open and our stuff was damaged.I called to tell them about this and the driver reported it also. They stated they would call me back in 3 days. No call occurred. This was the first time and only time we will ever use pods for relocating.
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April 2023 by Tina Johnson
I had a POD container long term in my driveway. The roof of the pod buckled up at a seem and allowed rain into POD. Approximately 50% of my stored items in the POD were ruined. The POD was not damaged by an act of GOD, it was a defect in the roof.I am still waiting on resolution of the issue.
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February 2023 by Elizabeth Scott
The POD delivery driver in Hixson TN went above and beyond to make my sister in law feel comfortable. The only downside was didn't know I have to schedule transportation after I scheduled pickup. We lost a week of our 30-day rental on that oversight. POD here in Manteca CA were very professional when we came to unload on their property.
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December 2022 by Bessie Conner
I have used pods for cross country and cross town moves and storage. It is great. Make sure you watch the tutorials as they are helpful and get the insurance it is not much and gives peace of mind. I store my stuff most of the time as well for several months and I have not had any problems. I have also had very difficult driveways where they have parked the pod. I lived on a hill once but they were able to get it straight and level. Another time I had a long gravel driveway and they managed it there too. This last one was really tricky driveway had the begining part literally only 14 feet wide and it was a hard right turn on a very narrow street. But with the experienced drivers they were able to get it into place and pick it up again without going in the yard or causing any problems. I was thrilled! Now my mom and my son are using PODs it is so much easier and without haveing to try and drive those trucks through traffic. Plus you can take your time and pack it the way you want it. Easy, effiencent, and the cost wont break the bank!
