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March 2024 by Lauri Santos
Succora has been absolutely amazing, she has gone above and beyond to assist us. Everyone is great!
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March 2024 by Dakota Duke
Succora answered all my questions and was very informative!
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March 2024 by Tiffany Smith
Sheri is amazing and provides great customer service every time we go into the office.
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March 2024 by Jon Thorstenson
Sheri was amazing to deal with
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March 2024 by Brinley Bordeaux
I had a stellar experience with this location. First, McKenzie went out of his way to reach out and help facilitate and be sure I had all questions answered. Then, Keith on site was a pleasure to work with- he treated me with such kindness and respect that went above and beyond, and he listened and rectified it with a smile on his face. I had an issue (no fault of anyone’s there) with the unit assigned and was reconsidering my decision of a unit, but my experience with Keith and his assistance to get me into the right unit was nothing short of a blessing. Not to mention, I rented it online bc I got a great deal, and was not treated any differently due to that. That has caused me to recommend Keith and this location to several people already. Much respect to the staff who make it great. Thank you!
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January 2024 by NewLevelsPhotos Sandra Brown
Small location nothing fancy, it does what it's supposed to. Love the app that let's you enter and leave with a push of a button. No pressure to buy their locks anymore. The lady on duty Ms Sarah was nice, we had a nice conversation while I was getting moved in.
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December 2023 by Stefanie Ann
As a woman who lives alone I cannot tell you how much fraud and crime I’ve experienced the last three years while criminals tried to steal my identity. I still get my hopes up when I deal with someone new or a new company but am constantly let down.. ?!!
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December 2023 by Jermaine Marshall
I was cleaning out my unit and reorganizing it. Keith came by to help me by taking the things I was throwing out to the trash. He was friendly, polite, and made good conversation.
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December 2023 by Tedd DeMarco
Very convenient and remote gate opening with cell phone make it even easier especially when raining.
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October 2023 by Greg
Sheri was very helpful, took her time with me, and she should get a raise
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October 2023 by Michelle Michaud
Keith Smith was so helpful and fun to talk to when we loaded today. I really appreciate employees with life experience and understand the importance of customer service. He's a keeper!
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August 2023 by Quincy Hickman
Cara was very helpful and professional. She explained everything I needed to know thoroughly and saved me time in the future. Thank you Cara for your 5 star service!
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June 2023 by Lisa Ball
I called this business to get information about the rentals and the staff was so kind and polite. I spoke with Beth and she was very helpful and went above and beyond to answer my many questions. Thank you Beth! I look forward to meeting you in person.
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June 2023 by Frances Sims
You will not regret using Public Storage on Highway 153 in Hixson Beth is the person that runs this facility and she is the best she is so accommodating I cannot tell you how awesome she is. She makes it really great using this facility.
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April 2023 by Norman Griffin
Outstanding Customer Service !I was in and out in a matter of minutes.I signed up on the website, did all my preliminary paperwork, walked in and was able to get my gate code, then I was off to my space in less than 5 minutes.The manager then went out of her way to insure I found my unit, and then welcomed me to the facility, she made sure to share her personal phone number with me in the event I had a problem after hours. She made sure I knew that she would always be available to help incase an issue were to occur.I’d strongly recommend this Manager, and her location to anyone looking for a storage unit In Hixson.
