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March 2024 by Melissa Y.
There has been a problem with this Publix 1% milk for the past 3 months. I get mine through INSTACART and I have had to get refunds/credits 8-10 times at least. Even though the date is OK they still taste terrible, sickeningly sweet and spoiled. This has happened 2 times this week alone and I am so fed up with it. I can't believe I'm the only person noticing this. Has anyone else had this experience recently? Publix needs to look into this. Is it a refrigeration problem? Are they dated wrong? Have they been left out of the cooler too long before stocking? Is this a glitch where the milk is shipped from? I hope they will try to identify & correct the issue.
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November 2023 by Cody G.
did a mobile order for sandwiches in the deli. Said order would be ready at 7:10. we showed up a little early to check on our order and we were rudely told by a deli worker that it hadn't been started because it was scheduled for 7:10. I was called at 7:08 and was told that they didn't have the bread or other things to make our sandwiches. the man on the phone was extremely rude. we were standing at the deli and waiting for our sandwiches and didn't know we were standing there. he slammed the phone down when we were done talking and went back to making sandwiches with gloves that he had worn when he answered the phone. Needless to say, we did not get our sandwiches after all of this. Could not recommend a deli less
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April 2023 by Bryant A.
Absolutely the worst bakery ever, it's happened to me 3 different times and I have no clue why I keep trying! I've ordered a cake paid for it and every time I go to pick it up it's not ready. They have no idea or records of it even with receipt. They give me my money back but hey I NEED MY ORDER!!! So frustrating and there's always kids working! What happened to adult supervision?
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October 2022 by Laurie D.
I really enjoy going to the store. It is clean. It smells good. The folks that work there are helpful. The check out clerks our polite and friendly. Today I had a really good experience as I had left the store with a cart full of groceries. This young man came up to me and said "I will be happy to help you unload your cart." I said, "you certainly don't have to. I usually say no, I don't need anything. But since you are outside already and you probably would like to bring my cart inside, why not?" This young man said, "it would be my privilege to help you. I really enjoy helping people. I would be happy to unload your groceries." I said, "how can I turn down your help?" He said, "I really love to help people and I am happy to help you." With people like him, the grocery shopping experience is very pleasant.
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August 2022 by Google user
Courteous fast service. i have never had a bad experience with this pharmacy-- much better than the other chain pharmacies in town. If you order online and prepay you will have very short (if any) wait time plus you can do your grocery shopping
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August 2022 by Patrick P.
All I needed was milk and they had it! We are in from out of town staying at a friends house and with our family of six we went through everything they had pretty quickly. There was somebody else getting sushi there and they said the sushi was pretty good. The store was clean and looks really nice. I just came in and out and left so there's not much else to say.
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August 2022 by Pat Stewart
I used to love Publix, but evidently they have stopped training their deli workers like they used to or are just shoving anyone in there to work. No matter what you tell them, the meat/cheese is never sliced the same & most of them no longer bother to show you a slice before they cut it all. There are a couple of really good workers there, but you can't always get them. I hate getting home with a wad of ham I can't even peel apart for a sandwich.
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April 2022 by Victoria SMITH
Your guys are wonderful thank you
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January 2022 by Gloria Butler
Courteous fast service. i have never had a bad experience with this pharmacy-- much better than the other chain pharmacies in town. If you order online and prepay you will have very short (if any) wait time plus you can do your grocery shopping
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November 2021 by Maria P.
I have to say. I always have a good experience at the Cassandra Smith Publix in Hixson but today was exceptional. i was at the store around noon. Not only was everyone friendly, they had an air of joy about them. From the people stocking the shelves, to the cashiers, baggers and even the butcher - everyone was helpful, efficient and happy. Thank you Publix!
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October 2021 by Alex P.
They catered our 3 year old's birthday party and WOW. The food blew us away. Everyone at the party was extremely complimentary and the ordering/pickup process for the food and cake was extremely easy. Love love love!
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June 2021 by Ron Galante
Love the pharmacy employees Always helpful and cheerful.Groceries are comparatively priced. And always plenty in stockFruits and veggies always fresh.Meat wonderful and butchers cut exactly what you want.I drive 20 miles to shop at this Publix.GSG. Actually I’m the one who usually shops here. LOL Not my husband except sometimes.
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March 2021 by Heather A.
Cleanest grocery store inside and out. Very kind, pleasant helpful employees and managers , huge selection of quality products and delicious daily soups and hot deli items offered. Love the quality experience here.
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February 2021 by david johnson
Great store great workers
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December 2020 by Eric SOLO
First time at this location and of course you didn’t disappoint!! We were cooking steaks with friends and you guys had some amazing ribeyes. All the produce including the potatoes were fresh and delicious. I had been searching for I’d say a year looking for Breakstone sour cream and low and behold Publix still carries it (other competitors do not). Thanks for doing a great job. I will forever choose Publix when I can afford it (:
