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November 2023 by countrysk8er14
Worthless place that never answers the phone. Grossly overcharged me for a basic lab test and refuses to answer the phone no matter how many times me or my insurance company calls. If I have to take a day off work and drive all the way to Atlanta to get this handled it’s not going to be pretty! ANSWER YOUR PHONES!!!!!!
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January 2022 by miki ruangprasert
Fast and efficient! On one of the busiest days of the year, they still manage to provide the results on time (sample collected at 9:00am, results available at 4:28pm). They give you a pager when you arrive, and you can wait in your car until they call you. In and out in 30 min (again, on the busiest day of the year). No need to make an appointment. Insurance accepted. The results indicate RT-PCR, suitable for travel. Super nice and friendly staff. Highly recommended!
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January 2022 by Trinity Silva
Okay I'm telling you this place is a Christmas miracle. I got a covid test yesterday for international travel so I needed the results to upload it to Delta's website. I received my lab results (same day!) but last name was misspelled unfortunately. I didn't know what to do, so I left a message on Google messenger. I didn't expect anyone to get back to me for a few days. I was just going to try get another covid test somewhere else. THEY RESPONDED IN MINUTES AT NIGHT. I literally couldn't believe it. I spoke to a person named Max, who I hope gets several raises for helping me on Christmas Eve. They were super nice and immediately solved my problem, resending with the corrected name. I repeat this is 1030 AT NIGHT. They were nice, helpful, and didn't make me feel like I was annoying. My partner also got his test back with no issues, it was just mine with the name. I know that 'technically' the lab was fixing their mistakes, but I think it doesn't take away the fact it was fixed quickly, with a professional and kind air. You can't buy that kind of customer service anymore. Clearly they are investing in the right people here. ie. MAX THE GOAT 10/10 would recommend.
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December 2021 by Abu Aslam EMRUL
Very positive and promising stuff. They do pcr and also rapid test in 15 minutes. Pcr take insurance but for rapid test out of pocket you have to pay $50. Thank you pure Diagnostic for your friendly hospitality
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December 2021 by Doreen Ambe
I recommend Pure Diagnostic if you plan to travel internationally and need your COVID PCR results within a day. I needed a testing lab that could turn my results around within 12 hours, in time for me to get on the plane and arrive my international destination before the results expired. I searched google, read the reviews and glad I went to Pure Diagnostic. I arrived the lab at 8.15am on a Saturday, my sample was collected at 8.35 am. I received my rest results at 7.10 pm same day. It is not typical for PCR results to be received within 12 hours of sample collection, but Pure Diagnostics delivered this service for me. Their staff was very professional, responded promptly and worked on Saturday to make sure travelers received their results on time.
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October 2021 by Iss Sanc
I went without appointment within 2 days prior my trip and they kindly and quick took care of me. Reasonable prices. If you're looking for a test to travel, this is your place!
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October 2021 by C E
Had to get a last minute Covid test for a next day international trip. EVERYONE from the gentlemen I spoke to on the phone to Moe & Grace who checked me in & administered the test was VERY personable and professional. I was very impressed by the efficiency in which they operate as a team. I am DEFINITELY recommending that EVERYONE gets a test (when necessary) at Pure Diagnostic!
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October 2021 by Saubhik Mukherjee
This is where you should come if you want COVID RT-PCR test results on the same day. I tested at 9.10 am and received results at 4.30 pm, same day. I needed the test for international travel, the next day. Great job guys. Thank you very much.
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August 2021 by Emelyne Ruiz
I love the staff there BUT getting them on the phone or get the result on time have been an issue for the past 2 times.I really needed my test result today. I have been promised this test result for this afternoon.Well I just lost a work opportunity.Please, please hire somebody to answer the phone / the emails. If you promise the results make sure you actually send them because that is such a huge gap between the warm welcome we get when we step in your lab.
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June 2021 by Atalay Yavuz
It is a Very well Organized system.All employees are very kind and very professional.Even if executive Director keeps her eyes on all sorts of activities.They took the samples just on time of appointment.Environment in the clinic is very clean and safe. Also,they are Very helpful about handling the payments thru the confusing insurance processes.We got the results just on time,before 5.00 pm.I may say that,The best lab.in Atlanta and Augusta area.
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June 2021 by Jillian Ryan
If I could kiss Santiago with my negative COVID lips I would. This year has been a dumpster fire but Santiago and the staff at Pure Diagnostics may have just turned it around at the last minute.I was totally anxiety ridden trying to get a test within a 72 hour time frame to travel. After some research I stumbled upon Pure Diagnostics. Thank God.The communication was great, the test took less than a minute and I was in and out in 5. I got test results (as promised) the next day. A little over 24 hours.I feel for the first time in a week I can actually look forward to my trip.Thank you so much to everyone involved. It's refreshing when you actually have a good experience in 2020!I recommend to everyone !!
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June 2021 by Shanon Roberts
This is the place to go if you need a COVID test! They are super friendly, very efficient, and very fast. If you have any questions they are quick to answer and available to help you. I was able to get my COVID test here the day before my flight quickly and efficiently.
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January 2021 by Brandon Flores
I had to schedule two separate tests for Covid-19, and not only was the staff remarkably helpful, but the testing was quick and results came back in the same day. I could not be more satisfied with their service, but I must mention that Santiago was remarkably helpful and went the extra mile to answer any questions that I had.
